Cat Motors
Office: Chiang Mai Old City
Serves Chiang Mai
Pickup and delivery
Office & pickup: 195 Ratchamanka Rd Old City Phra Sing, Amphoe Mueang Chiang Mai, Chang Wat Chiang Mai 50200, Thailand
Listed motorcycles
Motorcycle types listed: Urban scooters, Maxi scooters, Road motorcycles, Dirt & dual sport, Underbone / Semi-Auto.
Models listed for this rental service
These models are recorded in the available sources; this is not a live availability list.
Urban scooters: Yamaha Fino 125i, Yamaha GT 125i, Honda Click 125i, Yamaha NMAX 155i, Honda Click 160i.
Maxi scooters: Honda Forza 300i, Honda Forza 350i, Honda ADV350i.
Road motorcycles: Yamaha MT-15, Honda CB300R, Royal Enfield Classic 350, Royal Enfield Meteor 350, Honda NX500.
Dirt & dual sport: Honda CRF300L.
Underbone / Semi-Auto: Honda Wave 125.
How the points add up
| Motorcycle and route fit | 9.00 / 9 |
|---|---|
| Booking and paperwork | 6.75 / 11 |
| Prices and deposits | 13.50 / 15 |
| Preparation and servicing | 18.75 / 20 |
| Equipment and luggage | 5.75 / 6 |
| Cover and problem-solving | 14.75 / 16 |
| Changes and returns | 5.00 / 5 |
| Longer-trip arrangements | 7.00 / 7 |
| Pickup and practicalities | 6.00 / 6 |
| Google Reviews | +1.00 |
| Final Score | 87.50 / 100 |
Google Reviews: 4.8 · 1096 reviews.
Rental conditions
Read the published rental terms across 72 topics. Missing information does not mean a service is unavailable. Scores follow the published scoring method and are rounded only after the calculation.
Motorcycle and route fit9 possible points
Motorcycle range5.00 / 5
Motorcycle types listed: Urban scooters, Maxi scooters, Road motorcycles, Dirt & dual sport, Underbone / Semi-Auto.
ABS-equipped options5.00 / 5
The listed 2025 NMAX and 2026 Click 160 variants have ABS.
Rider-specific advice5.00 / 5
Bike-selection advice considers riding experience, height, weight, route, passenger and baggage.
Pre-rental test ride5.00 / 5
A trial ride can check comfort and handling before committing to the rental.
Long-ride practicality5.00 / 5
Long-trip guidance discusses seating, fuel economy and luggage; the NMAX and NX500 descriptions identify touring uses.
Model-year choice5.00 / 5
The catalogue includes 2025 and 2026 models and cheaper older bikes. The shop says it maintains the older bikes.
New and low-mileage options5.00 / 5
Bikes that have never been hired and have zero mileage may be available. The shop explains the higher new-bike rate before you choose.
Permitted travel area5.00 / 5
Travel to Pai, the Mae Hong Son Loop and other Thai provinces is permitted. International border crossings are prohibited.
Off-road permission5.00 / 5
Off-road riding is permitted on the enduro motorcycles, including the listed CRF300L; this permission does not apply to the scooter fleet.
Booking and paperwork11 possible points
ID-copy handling2.50 / 5
The original passport is checked and copied for the rental agreement, then kept by the renter.
Rider eligibility2.50 / 5
Experienced riders need a valid motorcycle licence and their original passport for identity verification.
Terms before commitment5.00 / 5
The rental terms can be read before booking and explain deposits, responsibilities, medical cover, damage and fees.
Cancellation and no-shows0.00 / 5
Information about this condition was not found in public sources.
Reserved-bike substitutions0.00 / 5
Information about this condition was not found in public sources.
Booking confirmation5.00 / 5
High-season advance bookings are usually confirmed within three days of the start; low-season advance bookings can generally be arranged earlier.
Copies of rental documents5.00 / 5
Agreement and booking-confirmation copies can be provided by email.
Direct rental contact5.00 / 5
Rental questions are welcomed by telephone, WhatsApp and email.
Walk-in arrangements5.00 / 5
Walk-in selection is offered outside the November–February high season, subject to availability.
Paperwork process5.00 / 5
The operator describes a short paperwork process after bike selection.
Prices and deposits15 possible points
Taxes and added charges5.00 / 5
Quoted rental prices include taxes; conditional fees are explained in the terms.
Published rental rates5.00 / 5
Yamaha Fino rates are THB 250–300/day, 1,400–1,700/week or 2,800–3,400/month. Some other monthly rates require a quotation.
Deposit amount5.00 / 5
Deposits start at THB 1,000 and range to THB 10,000 for higher-value motorcycles; ask for the selected bike’s amount before booking.
Keeping your passport5.00 / 5
Your original passport stays with you throughout the hire.
Deposit release and deductions2.50 / 5
The shop checks the bike and returns your deposit minus any charges you owe. Cash is kept in its original currency and returned in the same banknotes.
Deposit payment and currency5.00 / 5
Deposits can be paid in cash in any currency, by card or PromptPay.
Rental payment methods5.00 / 5
Rental payments accept cash, bank cards, PromptPay and supported QR methods.
Longer-rental savings5.00 / 5
The Fino weekly and monthly packages cost less per day than daily hire; rates vary by hire length.
Preparation and servicing20 possible points
Checks before collection5.00 / 5
Mechanics inspect motorcycles before handover and complete needed work between rentals.
Collection and return records2.50 / 5
The shop asks you to take photos and videos before riding. When you return the bike, staff check its condition. They then return your deposit after deducting any charges you owe.
Scheduled servicing5.00 / 5
Servicing follows the manufacturer’s schedule for each model.
Brake-fluid maintenance5.00 / 5
The maintenance information specifies suitable DOT 4 fluid, moisture testing and replacement at 1% moisture or annually.
Suitable parts and supplies5.00 / 5
The shop uses genuine parts and service supplies. For brakes, it uses genuine components or high-quality alternatives from established manufacturers.
Specialist repair facilities5.00 / 5
Specialist work is assigned to an authorized service centre.
Servicing and wear costs5.00 / 5
Scheduled servicing and normal-wear faults are paid by the operator; punctures remain the renter’s responsibility.
Vehicle papers and cover5.00 / 5
The bikes come with the required vehicle documents and current vehicle tax. Medical insurance is included.
Equipment and luggage6 possible points
Helmets and fit5.00 / 5
Rider and passenger helmets are free, with adult and child sizes and three-quarter, full-face and enduro types.
Clothing and boots0.00 / 5
Protective clothing and motorcycle boots are not rented; riders are advised to bring their own.
Rain gear and first aid5.00 / 5
A basic first-aid kit and rain ponchos for both seats are included.
Phone mounts5.00 / 5
A phone holder is included; vibration-reducing mounts are fitted to some motorcycles.
Included top boxes5.00 / 5
A top box is included when the selected catalogue motorcycle is pictured with one.
Side cases and bags5.00 / 5
Side cases and motorcycle bags are offered; side cases pictured with the selected motorcycle are included.
Luggage straps5.00 / 5
Luggage straps and bungee cords are free on request.
Baggage storage5.00 / 5
Bags left behind can be stored free for the hire.
Cover and problem-solving16 possible points
Medical cover5.00 / 5
Included medical protection is stated as up to THB 300,000 each for rider and passenger, with third-party medical protection also described.
Roadside help and recovery5.00 / 5
Contact the team with your location and the fault; it can arrange repairs and recovery of an unridable motorcycle. Assistance is excluded for intoxicated riders.
Fault-related replacement5.00 / 5
If a fault you did not cause means you need another motorcycle, the shop provides one without an extra rental charge.
Help arranging repairs5.00 / 5
The team helps locate repair facilities and arrange work during the rental.
Repair charges and estimates5.00 / 5
Repair estimates use parts-catalogue prices and labour charges; a renter who disagrees can use an authorized dealer instead.
Theft and lost keys0.00 / 5
Information about this condition was not found in public sources.
Help with insurance claims5.00 / 5
Staff help prepare police, hospital and photographic documents and arrange an insurer visit; the renter signs personally.
Help after a collision5.00 / 5
Staff offer help with post-collision communication and damage discussions.
Complaint escalation5.00 / 5
Contact Siri first, then Konstantin if more help is needed. The contact policy says emails are answered within 24 hours.
Changes and returns5 possible points
Early-return refunds5.00 / 5
If you return early, the shop recalculates the charge at the rate for the time you rented and refunds the remaining balance.
Remote extensions5.00 / 5
Request an extension through WhatsApp, LINE or email before the agreed return time; no shop visit is required.
Motorcycle changes5.00 / 5
An available equivalent can be exchanged at the same rate; an upgrade costs the price difference.
Return-time allowance5.00 / 5
One free extra hour is already included in the agreement’s written return time.
Longer-trip arrangements7 possible points
Support during longer trips5.00 / 5
The shop helps arrange repairs and transport for a motorcycle that cannot be ridden on permitted trips. If a fault you did not cause means you need another motorcycle, there is no extra rental charge.
Trip luggage equipment5.00 / 5
Catalogue-pictured top and side cases are included with that model. Bags are available, and straps or bungees are free on request.
Itinerary-specific advice5.00 / 5
The shop helps you choose a bike for you, your route, passenger and luggage, with advice on seating and practical needs for longer trips.
Passenger arrangements5.00 / 5
Both helmets are included. Selection advice considers shared load, and medical protection is stated up to THB 300,000 each for rider and passenger.
Test ride before departure5.00 / 5
You can take a trial ride to check comfort and handling before renting for a longer trip.
Storage during a trip5.00 / 5
You can leave bags behind in free storage for the whole rental trip.
Extensions while travelling5.00 / 5
The hire can be extended remotely through WhatsApp, LINE or email before the return deadline.
Changes between trip stages5.00 / 5
Between parts of your trip, you can switch to an available equivalent bike at the same rate, or pay the difference for an upgrade.
Routes and travel guidance5.00 / 5
Northern Thailand route guides and riding-preparation advice are published.
Pickup and practicalities6 possible points
Local pickup options5.00 / 5
The office is at 195 Ratchamankha Road in Chiang Mai Old City, Phra Sing.
Regular opening hours5.00 / 5
Open daily, 08:00–18:00.
Out-of-hours arrangements5.00 / 5
Collection or return outside normal hours can be arranged in advance for a fee.
Fuel return policy5.00 / 5
Full-to-full fuel applies; missing fuel costs the pump price plus a THB 200 service fee.
Parking and Wi-Fi5.00 / 5
Customer parking and Wi-Fi are offered.
General customer help5.00 / 5
The rental team welcomes direct questions by telephone, WhatsApp or email.
External review profile5.00 / 5
A public business profile identifies this rental operation.