Big Dog
Office: Chiang Mai Old City
Pickup and delivery
Office & pickup: 43, 1 Arak Rd Old City Si Phum, Mueang Chiang Mai District, Chiang Mai 50200, Thailand
Listed motorcycles
Motorcycle types listed: Urban scooters.
Models listed for this rental service
These models are recorded in the available sources; this is not a live availability list.
Urban scooters: Yamaha GT 125, Honda Click 125, Yamaha Grand Filano 125, Honda Lead 125, GPX Drone 150, Yamaha NMAX 155, Honda PCX 160.
How the points add up
| Motorcycle and route fit | 3.00 / 9 |
|---|---|
| Booking and paperwork | 4.50 / 11 |
| Prices and deposits | 8.83 / 15 |
| Preparation and servicing | 3.44 / 20 |
| Equipment and luggage | 1.50 / 6 |
| Cover and problem-solving | 2.50 / 16 |
| Changes and returns | 0.50 / 5 |
| Longer-trip arrangements | 2.63 / 7 |
| Pickup and practicalities | 3.75 / 6 |
| Google Reviews | +3.00 |
| Final Score | 33.65 / 100 |
Google Reviews: 4.9 · 904 reviews.
Rental conditions
Read the published rental terms across 72 topics. Missing information does not mean a service is unavailable. Scores follow the published scoring method and are rounded only after the calculation.
Motorcycle and route fit9 possible points
Motorcycle range1.67 / 5
Motorcycle types listed: Urban scooters.
ABS-equipped options0.00 / 5
Information about this condition was not found in public sources.
Rider-specific advice2.50 / 5
Model guidance discusses experience, solo or passenger use and longer routes.
Pre-rental test ride0.00 / 5
Information about this condition was not found in public sources.
Long-ride practicality5.00 / 5
The PCX 160 description covers seating comfort, fuel economy and storage for longer rides.
Model-year choice0.00 / 5
Information about this condition was not found in public sources.
New and low-mileage options0.00 / 5
The operator describes its fleet as low mileage.
Permitted travel area5.00 / 5
Travel is allowed in Chiang Mai and nearby Chiang Rai, Lampang and Mae Hong Son. Breakdown collection in the named neighbouring provinces costs THB 1,200–2,500.
Off-road permission0.00 / 5
Information about this condition was not found in public sources.
Booking and paperwork11 possible points
ID-copy handling0.00 / 5
Information about this condition was not found in public sources.
Rider eligibility2.50 / 5
Renters must be at least 18 and have a current international or local driving licence.
Terms before commitment5.00 / 5
Public rental terms explain renter responsibilities, financial charges and the included light-scratch protection.
Cancellation and no-shows0.00 / 5
Information about this condition was not found in public sources.
Reserved-bike substitutions0.00 / 5
Information about this condition was not found in public sources.
Booking confirmation0.00 / 5
Information about this condition was not found in public sources.
Copies of rental documents0.00 / 5
Information about this condition was not found in public sources.
Direct rental contact5.00 / 5
Telephone and WhatsApp enquiries are welcomed.
Walk-in arrangements5.00 / 5
Walk-in bike selection is offered, subject to seasonal availability.
Paperwork process0.00 / 5
Information about this condition was not found in public sources.
Prices and deposits15 possible points
Taxes and added charges3.33 / 5
Charges apply for losses, damage, late return, refuelling, out-of-hours services and some recovery trips. Damage may also incur lost-rental-income charges.
Published rental rates5.00 / 5
City scooters are listed at THB 350/day or 1,400/week; larger PCX, NMAX and Drone options at THB 600/day or 2,000/week. Monthly tiers start at THB 3,000 for 125cc and THB 6,000 for 150cc-plus scooters.
Deposit amount3.13 / 5
The security deposit is THB 2,000, with an original passport offered as an alternative.
Keeping your passport5.00 / 5
You can keep your passport by leaving the THB 2,000 deposit.
Deposit release and deductions0.00 / 5
The shop returns the deposit at the end of the rental if you return the motorcycle in the same condition.
Deposit payment and currency0.00 / 5
Information about this condition was not found in public sources.
Rental payment methods0.00 / 5
Information about this condition was not found in public sources.
Longer-rental savings5.00 / 5
Weekly and monthly rentals cost less per day than the published daily rates.
Preparation and servicing20 possible points
Checks before collection3.00 / 5
The monthly rental package includes a full maintenance check before collection.
Collection and return records0.00 / 5
Information about this condition was not found in public sources.
Scheduled servicing0.00 / 5
Information about this condition was not found in public sources.
Brake-fluid maintenance0.00 / 5
Information about this condition was not found in public sources.
Suitable parts and supplies0.00 / 5
Information about this condition was not found in public sources.
Specialist repair facilities0.00 / 5
Information about this condition was not found in public sources.
Servicing and wear costs2.08 / 5
Routine maintenance is included in the monthly rental package.
Vehicle papers and cover0.00 / 5
Free protection covers everyday light scratches; deeper scratches, cracks and accident or drop damage may be charged.
Equipment and luggage6 possible points
Helmets and fit1.94 / 5
The monthly rental package includes a helmet without an extra hire charge.
Clothing and boots0.00 / 5
Information about this condition was not found in public sources.
Rain gear and first aid0.00 / 5
Information about this condition was not found in public sources.
Phone mounts3.33 / 5
The monthly rental package includes a phone holder without an extra hire charge.
Included top boxes0.00 / 5
Information about this condition was not found in public sources.
Side cases and bags0.00 / 5
Information about this condition was not found in public sources.
Luggage straps0.00 / 5
Information about this condition was not found in public sources.
Baggage storage0.00 / 5
Information about this condition was not found in public sources.
Cover and problem-solving16 possible points
Medical cover0.00 / 5
Information about this condition was not found in public sources.
Roadside help and recovery2.50 / 5
Breakdown collection can be arranged in nearby provinces covered by the terms. The published charge is THB 1,200–2,500.
Fault-related replacement0.00 / 5
Information about this condition was not found in public sources.
Help arranging repairs0.00 / 5
Information about this condition was not found in public sources.
Repair charges and estimates0.00 / 5
You may have to pay the agreed rental rate while damage is being repaired. Get the shop’s approval before arranging repairs.
Theft and lost keys5.00 / 5
Report incidents immediately. Lost ordinary keys cost THB 500, smart fobs THB 2,000, documents or plates THB 2,000. Theft liability is THB 60,000 for up to 125cc and THB 90,000 for 155cc and above; ask about any model between those bands.
Help with insurance claims0.00 / 5
Information about this condition was not found in public sources.
Help after a collision0.00 / 5
Information about this condition was not found in public sources.
Complaint escalation0.00 / 5
Information about this condition was not found in public sources.
Changes and returns5 possible points
Early-return refunds0.00 / 5
Unused rental days are not refunded after an early return.
Remote extensions0.00 / 5
Request an extension at least 24 hours before the agreement ends; approval is required.
Motorcycle changes0.00 / 5
Information about this condition was not found in public sources.
Return-time allowance5.00 / 5
Return is due at noon, with one free hour; later return costs THB 100 per hour.
Longer-trip arrangements7 possible points
Support during longer trips0.00 / 5
Breakdown collection in Chiang Rai, Lampang and Mae Hong Son costs THB 1,200–2,500.
Trip luggage equipment0.00 / 5
Information about this condition was not found in public sources.
Itinerary-specific advice5.00 / 5
The PCX 160 page discusses comfort, economy, storage and passenger use for northern outings.
Passenger arrangements2.50 / 5
PCX 160 guidance discusses a passenger and shared luggage.
Test ride before departure0.00 / 5
Information about this condition was not found in public sources.
Storage during a trip0.00 / 5
Information about this condition was not found in public sources.
Extensions while travelling0.00 / 5
Ask for an extension at least 24 hours before the rental ends; it is subject to approval.
Changes between trip stages0.00 / 5
Information about this condition was not found in public sources.
Routes and travel guidance5.00 / 5
The blog provides destination and riding-preparation guidance, including North Gate Night Market outings.
Pickup and practicalities6 possible points
Local pickup options5.00 / 5
The shop is at 43/1 Arak Road in the Old City, Si Phum.
Regular opening hours0.00 / 5
The terms give 09:00–18:00 office hours, while the homepage gives 08:00–17:00. Confirm your collection or return time.
Out-of-hours arrangements5.00 / 5
Out-of-hours delivery or collection costs THB 200 per hour and requires arrangement.
Fuel return policy0.00 / 5
Return with the same fuel level; a THB 100 refuelling service charge applies otherwise.
Parking and Wi-Fi0.00 / 5
Information about this condition was not found in public sources.
General customer help5.00 / 5
The rental team can be contacted directly by telephone or WhatsApp.
External review profile5.00 / 5
A public business profile identifies this rental operation.