BudgetCatcher

Automatic city scooters and 350cc maxi-scooters are offered. Advance booking is recommended for premium models because availability is limited.

2025 and 2026 model-year scooters are listed.

Motorcycles may travel to all provinces of Thailand, with unlimited mileage.

A passport copy is requested for scooter rentals; you keep the original passport.

The renter must be at least 18 and drivers must hold a valid international or local licence. The German motorcycle terms also set a minimum age of 18 for every driver. Bring your passport and licence for station pickup. Forza 350 and ADV 350 rentals require experienced riders; their international-licence requirement is inconsistent with the higher-deposit option for riders without one, so confirm eligibility before booking. Listed motorcycle packages include one additional driver, who must meet the requirements and be authorized in the agreement.

Motorcycle terms are available before booking. Check the vehicle at pickup and before use. You are responsible for vehicle damage, repair costs, loss of use, diminished value and damage to third parties, plus recovery costs if you fail to return it. Unauthorized drivers, impaired riding and overloading are prohibited; the German motorcycle terms also prohibit subletting. Agreement changes must be written and signed by both parties.

App cancellations at least seven days before delivery receive a full refund. At three–six days, the charge is THB 100 for scooters or THB 200 for bigbikes; within 48 hours it is THB 200 or THB 400 respectively. Future-rental credit is an alternative. Free-cancellation offers also exist outside the app policy; confirm which terms apply to your booking. Request changes by phone/WhatsApp or LINE.

For scooter availability and rental questions, contact +66 87 622 7799 by phone or WhatsApp, [email protected], or LINE @budgetcatcher.

Scooters at Bus Terminal 3 and Chiang Mai Railway Station must be reserved before arrival through the app, WhatsApp or LINE. Website bookings at these stations are for cars only.

For prebooked bus- and railway-station pickups, the team completes the rental agreement at the meeting point so you can leave within minutes.

Advertised scooter rates include 7% VAT. The renter pays traffic fines and related administration fees; the agreement permits card charges for these costs.

Daily, weekly and monthly scooter prices are published through rental-duration bands. The minimum hire is 24 hours; one-day ADV 350 and PCX web bookings are serviced only at Head Office Prim Park.

The standard scooter deposit is THB 2,000 at pickup. App terms set THB 5,000 for bigbikes; Forza 350 and ADV 350 listings show THB 2,000, rising to THB 5,000 without an international licence. Confirm the classification and deposit for your selected bike and booking channel.

You keep your original passport throughout the scooter rental.

The deposit is refunded in the same currency when the rental ends, provided the vehicle is returned in the same condition.

Cash security deposits are accepted in your chosen currency, including Thai baht, US dollars, yen or euros, and returned in the same currency.

A credit card is not required to rent a scooter, but major cards are accepted. App payments also include PromptPay, Google Pay and Apple Pay; these options are separate from the cash security deposit.

Weekly and monthly duration bands reduce the daily-equivalent rental price. You can also ask about special long-term rates.

Maintenance and repairs are handled through authorized dealers. Obtain BudgetCatcher’s consent before servicing, repairs or replacement of parts and accessories, and notify the team of damage promptly.

Legal rental and registration documents, together with registration tax, are included with the scooter service.

Two helmets are included with the scooter rental.

A phone holder is included with every scooter booking. Filano, Giorno, Click 125/160, Fazzio and Scoopy packages also include a USB charger.

Forza 350 and ADV 350 rentals offer an optional 57-litre luggage box for THB 50 per day.

24/7 roadside assistance is offered for scooters in Chiang Mai.

Notify BudgetCatcher immediately after an accident, theft or vandalism; the German motorcycle terms also require an immediate formal report. General motorcycle terms set a THB 60,000 loss/theft excess; app terms distinguish THB 60,000 for scooters and THB 200,000 for bigbikes. Confirm which category applies to your rental.

Prepaid rental fees are not refunded for early return. This no-refund rule does not include the security deposit.

You can request an extension remotely through the app. Apply at least 24 hours before the agreement ends, pay in advance and obtain approval. If refused, return the motorcycle, keys and supplied equipment to the station named in the agreement by the original end time.

The first late-return hour is free. The second hour costs THB 100; the full-day rate for the rented vehicle class applies from the third hour.

Chiang Mai–Pai route guidance covers vehicle choice, rider experience, fuel planning, road hazards, water and rest stops.

Head Office Prim Park is at 72 Thipanet Road, Chiang Mai. Scooter delivery and pickup are free within Chiang Mai City, including the airport, hotels and homes, during normal service hours. One-day ADV 350 and PCX web bookings are Head Office-only. Prebooked station handovers meet in the main parking area: about 20 metres in front of Bus Terminal 3 or 50 metres in front of the railway station.

Normal office hours are 08:00–18:00 daily. Prebooked scooter service at the bus and railway stations runs 08:30–17:00 daily.

Out-of-hours motorcycle delivery and collection can be arranged for THB 200–500 per trip; confirm the time, location and charge when arranging it.

Return the motorcycle with the same fuel quantity as at pickup. A refuelling service charge applies if you return it with less.

The team welcomes questions about individual scooter choices and special long-term rental rates.