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CBTT Rentals

Office: Hai Ya

31.47/ 100 points

Pickup and delivery

Office & pickup: 25 Thipanet Rd, Haiya Sub-district, Amphoe Mueang Chiang Mai, Chiang Mai 50100, Thailand

Listed motorcycles

Motorcycle types listed: Urban scooters, Road motorcycles, Dirt & dual sport, Underbone / Semi-Auto.

Models listed for this rental service

These models are recorded in the available sources; this is not a live availability list.

Urban scooters: Honda Click 125, Honda PCX160.

Road motorcycles: Royal Enfield Bear 650, Honda NX500, Honda CB500X, Royal Enfield Himalayan 450, Royal Enfield Scram 411, Royal Enfield Classic 350, Royal Enfield Hunter 350.

Dirt & dual sport: Honda CRF300L, Kawasaki KLX230S.

Underbone / Semi-Auto: Honda CT125.

How the points add up

Motorcycle and route fit7.50 / 9
Booking and paperwork3.42 / 11
Prices and deposits4.83 / 15
Preparation and servicing0.90 / 20
Equipment and luggage2.69 / 6
Cover and problem-solving1.00 / 16
Changes and returns0.50 / 5
Longer-trip arrangements3.38 / 7
Pickup and practicalities2.25 / 6
Google Reviews+5.00
Final Score31.47 / 100

Google Reviews: 5.0 · 385 reviews.

Rental conditions

Read the published rental terms across 72 topics. Missing information does not mean a service is unavailable. Scores follow the published scoring method and are rounded only after the calculation.

Motorcycle and route fit9 possible points

Motorcycle range5.00 / 5

Motorcycle types listed: Urban scooters, Road motorcycles, Dirt & dual sport, Underbone / Semi-Auto.

ABS-equipped options5.00 / 5

The Bear 650 and Hunter listings specify ABS.

Rider-specific advice5.00 / 5

Model advice considers rider confidence, seat height, weight and route; lower KLX and Hunter options are recommended for smaller riders.

Pre-rental test ride0.00 / 5

Information about this condition was not found in public sources.

Long-ride practicality5.00 / 5

Touring descriptions cover seating and luggage; the Bear 650 lists a 13.7-litre tank and approximately 300 km range.

Model-year choice0.00 / 5

Information about this condition was not found in public sources.

New and low-mileage options0.00 / 5

Information about this condition was not found in public sources.

Permitted travel area5.00 / 5

The PCX is recommended for Samoeng and Pai, and the Himalayan for Nan and Mae Hong Son trips.

Off-road permission5.00 / 5

A CRF off-road package is offered. The 500cc road-bike offer is expressly road-only.

Booking and paperwork11 possible points

ID-copy handling0.00 / 5

Information about this condition was not found in public sources.

Rider eligibility0.00 / 5

Information about this condition was not found in public sources.

Terms before commitment3.33 / 5

Public terms explain cancellation, early return and late-return charges; the Click 125 offer also describes basic included cover.

Cancellation and no-shows2.50 / 5

Cancellation more than 60 days ahead is refunded minus Stripe processing fees.

Reserved-bike substitutions0.00 / 5

Information about this condition was not found in public sources.

Booking confirmation0.00 / 5

Information about this condition was not found in public sources.

Copies of rental documents0.00 / 5

Information about this condition was not found in public sources.

Direct rental contact5.00 / 5

Questions can be sent by WhatsApp or email, or discussed at the shop.

Walk-in arrangements5.00 / 5

Customers are invited to visit and choose a motorcycle in person.

Paperwork process0.00 / 5

Customers described completing the rental paperwork within minutes.

Prices and deposits15 possible points

Taxes and added charges0.00 / 5

Information about this condition was not found in public sources.

Published rental rates1.67 / 5

Daily model rates are public; monthly rates are offered by quotation.

Deposit amount0.00 / 5

Information about this condition was not found in public sources.

Keeping your passport5.00 / 5

The Bear 650 offer allows a cash deposit instead of leaving the original passport.

Deposit release and deductions0.00 / 5

Information about this condition was not found in public sources.

Deposit payment and currency1.25 / 5

The Bear 650 offer accepts cash security.

Rental payment methods0.00 / 5

Information about this condition was not found in public sources.

Longer-rental savings5.00 / 5

Discounts are advertised for PCX rentals of a week or more, and monthly rates are lower. Ask for a quote for your dates.

Preparation and servicing20 possible points

Checks before collection0.00 / 5

The workshop maintains, customizes and tests the rental motorcycles.

Collection and return records0.00 / 5

Information about this condition was not found in public sources.

Scheduled servicing0.00 / 5

Information about this condition was not found in public sources.

Brake-fluid maintenance0.00 / 5

Information about this condition was not found in public sources.

Suitable parts and supplies0.00 / 5

Information about this condition was not found in public sources.

Specialist repair facilities0.00 / 5

Information about this condition was not found in public sources.

Servicing and wear costs0.00 / 5

Information about this condition was not found in public sources.

Vehicle papers and cover1.50 / 5

The Click and CT offers describe serviced, insured motorcycles; confirm the policy’s scope before booking.

Equipment and luggage6 possible points

Helmets and fit2.22 / 5

Helmets are included in the CRF and monthly packages; an enduro helmet is documented for the off-road offer.

Clothing and boots2.50 / 5

CRF packages include protective jacket or body armour; the touring package also lists riding trousers.

Rain gear and first aid0.00 / 5

Information about this condition was not found in public sources.

Phone mounts3.33 / 5

A phone mount is included in the CRF packages.

Included top boxes5.00 / 5

The Himalayan THB 1,500/day package includes a top box; the bare-bike rate is THB 1,400/day.

Side cases and bags5.00 / 5

The NX500 pannier package costs THB 1,600/day versus THB 1,500 base. CRF packages offer 40- or 80-litre luggage configurations.

Luggage straps0.00 / 5

Information about this condition was not found in public sources.

Baggage storage0.00 / 5

Luggage storage costs THB 300/month, with a one-month minimum.

Cover and problem-solving16 possible points

Medical cover0.00 / 5

Information about this condition was not found in public sources.

Roadside help and recovery0.00 / 5

A customer reported receiving an ignition repair visit at their hotel; this is an individual experience, not a recovery guarantee.

Fault-related replacement0.00 / 5

Information about this condition was not found in public sources.

Help arranging repairs5.00 / 5

Monthly renters can bring the motorcycle to the shop’s workshop for mechanical work.

Repair charges and estimates0.00 / 5

Information about this condition was not found in public sources.

Theft and lost keys0.00 / 5

Information about this condition was not found in public sources.

Help with insurance claims0.00 / 5

Information about this condition was not found in public sources.

Help after a collision0.00 / 5

Information about this condition was not found in public sources.

Complaint escalation0.00 / 5

Information about this condition was not found in public sources.

Changes and returns5 possible points

Early-return refunds0.00 / 5

Unused days are not refunded when a bike or equipment is returned early.

Remote extensions0.00 / 5

Information about this condition was not found in public sources.

Motorcycle changes0.00 / 5

Information about this condition was not found in public sources.

Return-time allowance5.00 / 5

A return more than one hour late costs THB 100/hour up to four hours, then the daily rate.

Longer-trip arrangements7 possible points

Support during longer trips0.00 / 5

Information about this condition was not found in public sources.

Trip luggage equipment3.75 / 5

Named Himalayan and NX500 packages include their top box or panniers; CRF packages include the stated 40- or 80-litre luggage setup.

Itinerary-specific advice5.00 / 5

Model descriptions address seat height, rider confidence, route and luggage, including the Bear’s approximately 300 km tank range.

Passenger arrangements2.50 / 5

The PCX 160 is described for two-person riding, with a top box available as an option.

Test ride before departure0.00 / 5

Information about this condition was not found in public sources.

Storage during a trip0.00 / 5

Baggage storage costs THB 300/month, with a minimum month charge.

Extensions while travelling0.00 / 5

Information about this condition was not found in public sources.

Changes between trip stages0.00 / 5

Information about this condition was not found in public sources.

Routes and travel guidance5.00 / 5

A linked Mae Hong Son planning guide covers routes and preparation.

Pickup and practicalities6 possible points

Local pickup options5.00 / 5

The shop is at 25 Thipanet Road, Hai Ya.

Regular opening hours0.00 / 5

Published hours are 09:00–18:00 daily.

Out-of-hours arrangements0.00 / 5

Information about this condition was not found in public sources.

Fuel return policy0.00 / 5

Information about this condition was not found in public sources.

Parking and Wi-Fi0.00 / 5

Information about this condition was not found in public sources.

General customer help5.00 / 5

The team welcomes rental questions and says it usually replies within a couple of hours.

External review profile5.00 / 5

A public business profile identifies this rental operation.

Sources