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Scooter Hub

Office: Suthep

34.95/ 100 points

Pickup and delivery

Office & pickup: 39 Chom Doi Road, Room 101/1, Supharuek Court 2, Suthep, Mueang Chiang Mai 50200

Listed motorcycles

Motorcycle types listed: Urban scooters.

Models listed for this rental service

These models are recorded in the available sources; this is not a live availability list.

Urban scooters: Honda Click 160, Honda Scoopy 110.

How the points add up

Motorcycle and route fit2.75 / 9
Booking and paperwork5.25 / 11
Prices and deposits8.19 / 15
Preparation and servicing4.15 / 20
Equipment and luggage2.74 / 6
Cover and problem-solving4.88 / 16
Changes and returns0.00 / 5
Longer-trip arrangements3.00 / 7
Pickup and practicalities4.00 / 6
Google Reviews+0.00
Final Score34.95 / 100

Rental conditions

Read the published rental terms across 72 topics. Missing information does not mean a service is unavailable. Scores follow the published scoring method and are rounded only after the calculation.

Motorcycle and route fit9 possible points

Motorcycle range1.67 / 5

Motorcycle types listed: Urban scooters.

ABS-equipped options0.00 / 5

Information about this condition was not found in public sources.

Rider-specific advice5.00 / 5

Scoopy is recommended for shorter riders and city trips; Click160 for hills and passenger/luggage loads.

Pre-rental test ride0.00 / 5

Information about this condition was not found in public sources.

Long-ride practicality5.00 / 5

Click160 is described with 18 litres of storage, a 5.5-litre tank and approximately 46.7 km/l.

Model-year choice0.00 / 5

Information about this condition was not found in public sources.

New and low-mileage options0.00 / 5

Information about this condition was not found in public sources.

Permitted travel area2.50 / 5

The sample agreement limits travel to 30 km from the centre, while the site promotes Samoeng and northern routes; obtain agreement for the intended trip.

Off-road permission0.00 / 5

Information about this condition was not found in public sources.

Booking and paperwork11 possible points

ID-copy handling2.50 / 5

A passport photo or copy is used for identification.

Rider eligibility2.50 / 5

The FAQ requires a driving licence.

Terms before commitment5.00 / 5

A sample agreement sets out damage, loss, key and late-return responsibilities.

Cancellation and no-shows0.00 / 5

Information about this condition was not found in public sources.

Reserved-bike substitutions0.00 / 5

Information about this condition was not found in public sources.

Booking confirmation0.00 / 5

Information about this condition was not found in public sources.

Copies of rental documents0.00 / 5

Information about this condition was not found in public sources.

Direct rental contact5.00 / 5

Rental enquiries: 065 348 0108.

Walk-in arrangements5.00 / 5

Walk in, choose a bike and sign the short agreement.

Paperwork process5.00 / 5

The website describes choosing a bike and signing a short agreement in a few minutes.

Prices and deposits15 possible points

Taxes and added charges0.00 / 5

Minor scratches are waived on the homepage; the sample agreement states broader damage liability.

Published rental rates5.00 / 5

Click160: THB 400/day, 2,400/week, 3,600/two weeks, 4,500/month. Scoopy: 300/day, 1,500/week, 2,600/two weeks.

Deposit amount0.00 / 5

The Click160 sample agreement shows THB 2,000 security; confirm the deposit for the actual booking.

Keeping your passport5.00 / 5

The shop does not retain original passports.

Deposit release and deductions2.50 / 5

You and the shop inspect the bike together when you return it, before working out the deposit return.

Deposit payment and currency1.25 / 5

The security deposit is paid in cash. The operator takes a passport photo or copy for identification and says it never keeps the original passport.

Rental payment methods1.25 / 5

Thai QR, Alipay and WeChat Pay are accepted.

Longer-rental savings5.00 / 5

Weekly and longer packages cost less per day.

Preparation and servicing20 possible points

Checks before collection0.00 / 5

Information about this condition was not found in public sources.

Collection and return records2.50 / 5

Inspect the bike together and retain photos or video before hire.

Scheduled servicing0.00 / 5

Honda-certified engineers maintain the motorcycles.

Brake-fluid maintenance0.00 / 5

Information about this condition was not found in public sources.

Suitable parts and supplies5.00 / 5

Repair tables identify genuine Honda parts and part codes.

Specialist repair facilities0.00 / 5

Information about this condition was not found in public sources.

Servicing and wear costs0.00 / 5

Information about this condition was not found in public sources.

Vehicle papers and cover1.50 / 5

Compulsory medical cover is described; it does not insure rented-bike damage.

Equipment and luggage6 possible points

Helmets and fit3.61 / 5

Helmets are included, with child sizes available; helmets receive regular cleaning.

Clothing and boots0.00 / 5

Information about this condition was not found in public sources.

Rain gear and first aid0.50 / 5

Raincoats are included.

Phone mounts5.00 / 5

Phone holders are included; vibration-reducing Koby mounts are being introduced across the fleet.

Included top boxes0.00 / 5

Information about this condition was not found in public sources.

Side cases and bags0.00 / 5

Information about this condition was not found in public sources.

Luggage straps0.00 / 5

Information about this condition was not found in public sources.

Baggage storage0.00 / 5

Information about this condition was not found in public sources.

Cover and problem-solving16 possible points

Medical cover1.00 / 5

The crash guide describes medical limits of THB 30,000–80,000.

Roadside help and recovery2.50 / 5

In an undated testimonial published by the operator, Justin Brown reported receiving a replacement bike 25 minutes after a fault. This is one customer’s experience, not a guaranteed response time.

Fault-related replacement0.00 / 5

Information about this condition was not found in public sources.

Help arranging repairs5.00 / 5

The operator lists genuine Honda repair parts with part codes, labour and tax charges, and helps arrange repairs.

Repair charges and estimates3.00 / 5

The repair table separates part price, labour and tax.

Theft and lost keys2.50 / 5

Lost or damaged keys cost THB 2,000.

Help with insurance claims0.00 / 5

The sample contract excludes owner involvement in accident negotiations or police/legal matters.

Help after a collision0.00 / 5

Information about this condition was not found in public sources.

Complaint escalation0.00 / 5

Information about this condition was not found in public sources.

Changes and returns5 possible points

Early-return refunds0.00 / 5

Information about this condition was not found in public sources.

Remote extensions0.00 / 5

Information about this condition was not found in public sources.

Motorcycle changes0.00 / 5

Information about this condition was not found in public sources.

Return-time allowance0.00 / 5

Information about this condition was not found in public sources.

Longer-trip arrangements7 possible points

Support during longer trips0.00 / 5

Information about this condition was not found in public sources.

Trip luggage equipment0.00 / 5

Information about this condition was not found in public sources.

Itinerary-specific advice5.00 / 5

The team recommends a Scoopy110 for shorter riders and city trips, and a Click160 for hills. Its Click description also covers fuel economy, luggage space and longer-ride comfort.

Passenger arrangements5.00 / 5

For mountain riding with a passenger or bags, the guide recommends a Click160 rather than a Scoopy. Two helmets are included. The crash guide describes basic medical cover for the rider, passenger and other injured people; this is not motorcycle-damage cover.

Test ride before departure0.00 / 5

Information about this condition was not found in public sources.

Storage during a trip0.00 / 5

Information about this condition was not found in public sources.

Extensions while travelling0.00 / 5

Information about this condition was not found in public sources.

Changes between trip stages0.00 / 5

Information about this condition was not found in public sources.

Routes and travel guidance5.00 / 5

Samoeng route, safety and key-operation guides are available.

Pickup and practicalities6 possible points

Local pickup options5.00 / 5

Pickup: 39 Chom Doi Road, Room 101/1, Supharuek Court 2, Suthep, Mueang Chiang Mai 50200.

Regular opening hours5.00 / 5

Daily 08:00–20:00.

Out-of-hours arrangements0.00 / 5

Information about this condition was not found in public sources.

Fuel return policy5.00 / 5

Receive and return the bike with a full tank.

Parking and Wi-Fi0.00 / 5

Information about this condition was not found in public sources.

General customer help5.00 / 5

English-speaking rental help is available.

External review profile5.00 / 5

The official website links customer-review profiles on Google and Tripadvisor. A fresh review count was not checked.

Sources