5 Star Motor Bike Rental
Office: Khao Lak
Pickup and delivery
Office & pickup: 26/165 Moo 5, Khuek Khak, Takua Pa, Phang Nga
Hotel delivery and collection require an arrangement.
Maxi scooters
Motorcycle types listed: Urban scooters, Maxi scooters.
Models listed for this rental service
These models are recorded in the available sources; this is not a live availability list.
Maxi scooters: Honda Forza 300 ABS, Honda Forza 350 ABS.
How the points add up
| Motorcycle and route fit | 3.25 / 9 |
|---|---|
| Booking and paperwork | 5.25 / 11 |
| Prices and deposits | 6.90 / 15 |
| Preparation and servicing | 3.30 / 20 |
| Equipment and luggage | 2.83 / 6 |
| Cover and problem-solving | 4.88 / 16 |
| Changes and returns | 1.79 / 5 |
| Longer-trip arrangements | 1.13 / 7 |
| Pickup and practicalities | 3.00 / 6 |
| Google Reviews | +5.00 |
| Final Score | 37.31 / 100 |
Google Reviews: 5.0 · 1872 reviews.
Rental conditions
Read the published rental terms across 72 topics. Missing information does not mean a service is unavailable. Scores follow the published scoring method and are rounded only after the calculation.
Motorcycle and route fit9 possible points
Motorcycle range3.33 / 5
Motorcycle types listed: Urban scooters, Maxi scooters.
ABS-equipped options5.00 / 5
ABS versions include Click 160, ADV 150/160, PCX 160 and Forza 300/350.
Rider-specific advice0.00 / 5
Information about this condition was not found in public sources.
Pre-rental test ride0.00 / 5
Information about this condition was not found in public sources.
Long-ride practicality0.00 / 5
Information about this condition was not found in public sources.
Model-year choice0.00 / 5
Information about this condition was not found in public sources.
New and low-mileage options0.00 / 5
Information about this condition was not found in public sources.
Permitted travel area2.50 / 5
Riding is limited to main roads in Phang Nga; Phuket Island is excluded.
Off-road permission0.00 / 5
The contract limits riding to main roads and excludes rough waterfall roads outside the shop’s route bookmarks.
Booking and paperwork11 possible points
ID-copy handling5.00 / 5
Passport and licence photos are collected for the rental. Data access, correction and deletion requests go to [email protected].
Rider eligibility2.50 / 5
The contract requires a Thai licence or a foreign licence valid in Thailand. The FAQ allows some lower licence classes for smaller scooters, but requires a full motorcycle licence above 125cc and at least 5–10 hours of riding practice.
Terms before commitment5.00 / 5
The online contract makes renters liable for damage, missing fuel and late return. Included cover is compulsory accident-victim protection, not scooter damage or theft cover.
Cancellation and no-shows0.00 / 5
Cancellation deadlines conflict: the homepage says three days before arrival; the contract says two days. The contract charges 20% for cancellation one day before or on arrival, or seven days or less before arrival for bookings above THB 10,000. No-shows temporarily block online rebooking.
Reserved-bike substitutions0.00 / 5
Information about this condition was not found in public sources.
Booking confirmation0.00 / 5
Information about this condition was not found in public sources.
Copies of rental documents2.50 / 5
Booking confirmation includes a scooter-operation video.
Direct rental contact5.00 / 5
Rental questions: +66 61 437 0136 or +66 92 678 2153. Reservations normally use the online booking system.
Walk-in arrangements0.00 / 5
Information about this condition was not found in public sources.
Paperwork process0.00 / 5
Information about this condition was not found in public sources.
Prices and deposits15 possible points
Taxes and added charges0.00 / 5
Missing fuel costs the fuel price plus THB 40. Late charges are one-third of a daily rate for 1–2 hours, two-thirds for 2–3 hours, and a full day above three hours.
Published rental rates1.67 / 5
Daily rates: older Click 125 THB 200, standard Click 125 THB 260, Scoopy THB 250, Click 160 ABS THB 390, Forza 300 THB 750 and Forza 350 THB 950. Forza 350 has a 47-hour minimum.
Deposit amount5.00 / 5
Security deposit: THB 1,000 for US/Israeli guests, THB 500 for Thai/Myanmar guests, none for other nationalities. Separately, bookings above THB 10,000 require a 20% advance payment within seven days.
Keeping your passport5.00 / 5
Renters keep their original passport; the shop takes passport and licence photos.
Deposit release and deductions0.00 / 5
Information about this condition was not found in public sources.
Deposit payment and currency0.00 / 5
Information about this condition was not found in public sources.
Rental payment methods3.75 / 5
The FAQ lists cash, advance transfer and bank-card payment through PayPal; a PayPal account is not required for card payment.
Longer-rental savings3.33 / 5
Discounts start at 18 days; the best advertised tier starts at 30 days and is calculated online.
Preparation and servicing20 possible points
Checks before collection3.00 / 5
Tyre pressure is adjusted before every rental.
Collection and return records0.00 / 5
Information about this condition was not found in public sources.
Scheduled servicing0.00 / 5
Information about this condition was not found in public sources.
Brake-fluid maintenance0.00 / 5
Information about this condition was not found in public sources.
Suitable parts and supplies0.00 / 5
Information about this condition was not found in public sources.
Specialist repair facilities0.00 / 5
Information about this condition was not found in public sources.
Servicing and wear costs0.00 / 5
Information about this condition was not found in public sources.
Vehicle papers and cover1.50 / 5
Compulsory Road Accident Victims Protection cover is included.
Equipment and luggage6 possible points
Helmets and fit4.17 / 5
Two adult helmets are included; a child helmet is free on request. The FAQ also lists XXL helmets.
Clothing and boots0.00 / 5
Information about this condition was not found in public sources.
Rain gear and first aid0.00 / 5
Information about this condition was not found in public sources.
Phone mounts3.33 / 5
The FAQ lists free phone holders on ADV 150/160 and PCX 150/160; a Click holder costs THB 100 per rental.
Included top boxes0.00 / 5
Information about this condition was not found in public sources.
Side cases and bags0.00 / 5
Information about this condition was not found in public sources.
Luggage straps0.00 / 5
Information about this condition was not found in public sources.
Baggage storage0.00 / 5
Information about this condition was not found in public sources.
Cover and problem-solving16 possible points
Medical cover1.00 / 5
Included compulsory cover protects other people injured in a collision.
Roadside help and recovery2.50 / 5
The shop offers repair help within 20 km. Wheel problems and return transport are charged to the renter; flat-tyre service is THB 350.
Fault-related replacement0.00 / 5
Information about this condition was not found in public sources.
Help arranging repairs5.00 / 5
Repair help is limited to 20 km from the shop; the renter pays wheel-related repair costs.
Repair charges and estimates3.00 / 5
Damage repairs cost new parts plus installation, with rent continuing during repairs. The mechanical-fault exception requires the rider to stop immediately and call the shop if an oil or coolant warning light comes on.
Theft and lost keys2.50 / 5
There is no theft cover. Lock the scooter and use secure overnight parking. Theft or total damage can cost a replacement scooter of similar condition.
Help with insurance claims0.00 / 5
Renters handle claims themselves, including a police report and collecting reimbursement at Takuapa Hospital on Tuesday or Thursday.
Help after a collision0.00 / 5
Information about this condition was not found in public sources.
Complaint escalation0.00 / 5
Information about this condition was not found in public sources.
Changes and returns5 possible points
Early-return refunds3.57 / 5
Early return refunds 50% of unused rental days, except after scooter damage or on specially discounted rentals.
Remote extensions0.00 / 5
Information about this condition was not found in public sources.
Motorcycle changes0.00 / 5
Information about this condition was not found in public sources.
Return-time allowance0.00 / 5
Information about this condition was not found in public sources.
Longer-trip arrangements7 possible points
Support during longer trips0.00 / 5
Information about this condition was not found in public sources.
Trip luggage equipment0.00 / 5
Information about this condition was not found in public sources.
Itinerary-specific advice0.00 / 5
Information about this condition was not found in public sources.
Passenger arrangements2.50 / 5
Both adult helmets are included. Compulsory accident-victim cover includes affected riders and passengers.
Test ride before departure0.00 / 5
Information about this condition was not found in public sources.
Storage during a trip0.00 / 5
Information about this condition was not found in public sources.
Extensions while travelling0.00 / 5
Information about this condition was not found in public sources.
Changes between trip stages0.00 / 5
Information about this condition was not found in public sources.
Routes and travel guidance2.50 / 5
A scooter-operation video comes with confirmation; the controls are explained again at handover. Offline Google Maps sightseeing bookmarks arrive by email one hour before rental starts.
Pickup and practicalities6 possible points
Local pickup options5.00 / 5
Pickup is at 26/165 Moo 5, Bang Niang. Hotel delivery and collection require an arrangement.
Regular opening hours0.00 / 5
Opening starts at 09:00 daily; closing is 18:00 on Tuesday, Friday and Sunday, and 19:00 on other days.
Out-of-hours arrangements0.00 / 5
Information about this condition was not found in public sources.
Fuel return policy5.00 / 5
The scooter leaves full and must return full.
Parking and Wi-Fi0.00 / 5
Information about this condition was not found in public sources.
General customer help5.00 / 5
Telephone and WhatsApp help are available; online reservations are normally required.
External review profile5.00 / 5
Tripadvisor has a dedicated 5 Star Motor Bike Rental Khao Lak review profile.