APARTEL
Office: Bang Tao
Explore APARTEL in Phuket: listed motorcycles, pickup details, rental conditions and source links to check before booking.
Pickup and delivery
Office & pickup: 32 Soi Cherngtalay 16, Bang Tao, Phuket
Maxi scooters
Motorcycle types listed: Urban scooters, Maxi scooters.
Models listed for this rental service
These models are recorded in the available sources; this is not a live availability list.
Maxi scooters: Honda Forza 300, Yamaha XMAX.
How the points add up
| Motorcycle and route fit | 4.94 / 9 |
|---|---|
| Booking and paperwork | 5.79 / 11 |
| Prices and deposits | 9.56 / 15 |
| Preparation and servicing | 5.90 / 20 |
| Equipment and luggage | 2.41 / 6 |
| Cover and problem-solving | 4.25 / 16 |
| Changes and returns | 1.25 / 5 |
| Longer-trip arrangements | 3.06 / 7 |
| Pickup and practicalities | 3.00 / 6 |
| Google Reviews | +0.00 |
| Final Score | 40.16 / 100 |
Google Reviews: 5.0 · 17 reviews.
Rental conditions
Read the published rental terms across 72 topics. Missing information does not mean a service is unavailable. Scores follow the published scoring method and are rounded only after the calculation.
Motorcycle and route fit9 possible points
Motorcycle range3.33 / 5
City scooters and larger-road maxi-scooters are offered; the actual bike is confirmed in chat.
ABS-equipped options5.00 / 5
ABS-equipped maxi-scooter options are available.
Rider-specific advice2.50 / 5
Pre-rental test ride0.00 / 5
Long-ride practicality1.25 / 5
Model-year choice2.50 / 5
New and low-mileage options0.00 / 5
Permitted travel area5.00 / 5
Forza 300 rentals may travel around Phuket. Crossing Sarasin Bridge into Phang Nga requires sending the route and obtaining agreement before booking.
Off-road permission0.00 / 5
Booking and paperwork11 possible points
ID-copy handling2.50 / 5
With cash security, the original passport is checked and its details page photographed for the rental agreement, then returned to you.
Rider eligibility2.50 / 5
Handover can be completed after identity and security checks without presenting a motorcycle licence. This does not remove the rider’s responsibility for valid road-use documents and insurance.
Terms before commitment3.33 / 5
A written rental contract is provided in English and Russian.
Cancellation and no-shows0.00 / 5
Reserved-bike substitutions2.50 / 5
Booking confirmation5.00 / 5
Send the model, dates and area by Telegram or WhatsApp; a manager confirms the bike, deposit and handover time. There is no online booking. Contact 2–3 days ahead for Click 160 in high season, or 3–5 days ahead for monthly Fino hire; these are recommendations, not guarantees.
Copies of rental documents2.50 / 5
Direct rental contact5.00 / 5
English- and Russian-speaking support is offered. Use Telegram @apartel1 or WhatsApp +66 94 429 2029 for Bang Tao; Patong delivery enquiries use +66 83 408 3912.
Walk-in arrangements0.00 / 5
Paperwork process5.00 / 5
Paperwork and handover are estimated at about 5–10 minutes after the rental is arranged.
Prices and deposits15 possible points
Taxes and added charges0.00 / 5
Published rental rates5.00 / 5
Daily, weekly and fixed 30-day prices are published. Rates are described both as low-season and year-round, so confirm the price for your exact dates. The same rental price list applies to Bang Tao and Patong; delivery charges are separate.
Deposit amount3.13 / 5
Cash deposits are separate from rent: ฿2,500 for Fino 125/Click 160; ฿3,000 for Grand Filano/older NMAX; ฿3,500 for NMAX 155; ฿4,000 for PCX 160/ADV160/XMAX 300; and ฿5,000 for Forza 300/XMAX 2026. A conflicting ฿3,500 maximum is also advertised, so confirm the selected-bike amount in writing. The deposit is not a stated liability cap.
Keeping your passport5.00 / 5
Choose cash deposit or passport security before handover. With the cash-deposit option, your original passport stays with you.
Deposit release and deductions2.50 / 5
The cash deposit is due back on the day the bike is returned in its original condition. Agree the return time and place in chat. Any new damage is compared with the handover record, documented, and the repair basis and deduction agreed in writing.
Deposit payment and currency1.25 / 5
Rental payment methods3.75 / 5
Pay the rental and deposit at handover; no online prepayment is taken. Rental payment accepts cash in baht, roubles, US dollars or euros, and card; monthly terms also list transfer. A credit card is not required. Monthly rentals are paid one month at a time, with the next month due when extending.
Longer-rental savings3.33 / 5
Longer hires have lower daily rates; 30-day pricing is separate. Confirm three-day boundary and 24–29-day quotes, and the missing 18–23-day rates for Grand Filano/XMAX 2026. Rentals of three months or more receive an individually quoted lower rate. Promotions include up to 10% through Alex, a first-rental personal code requested with name/phone and used at booking, referral discounts, and previous-year pricing for returning guests. Confirm eligibility, the referral discount amount, dates and combinations.
Preparation and servicing20 possible points
Checks before collection0.00 / 5
Collection and return records5.00 / 5
The bike is filmed with you at handover, including bodywork, mirrors, plastics, wheels and mileage; both parties keep the clip through the rental. Collection is at the delivery address or another agreed address, with condition compared against that video.
Scheduled servicing0.00 / 5
Brake-fluid maintenance0.00 / 5
Suitable parts and supplies0.00 / 5
Specialist repair facilities0.00 / 5
Servicing and wear costs5.00 / 5
For rentals of at least 30 days, servicing is included: oil every 3,000 km and brake pads/tyres as they wear. The company visits you or supplies a bike for the service day. Normal-wear repairs are at the company’s expense.
Vehicle papers and cover1.50 / 5
Compulsory Por Ror Bor is included with limited bodily-injury cover. It does not cover rental-bike damage, theft or property damage; separate protection and financial exposure need confirmation.
Equipment and luggage6 possible points
Helmets and fit3.33 / 5
A rider helmet is included. Request the free passenger helmet when booking; Forza 300 and XMAX 300 rentals advertise two helmets included.
Clothing and boots0.00 / 5
Rain gear and first aid0.50 / 5
A raincoat is included without an extra charge.
Phone mounts3.33 / 5
A phone holder is included without an extra charge.
Included top boxes0.00 / 5
PCX 160 and NMAX 155 rentals are described with a top box. Confirm the supplied box or rack and any charge before booking.
Side cases and bags0.00 / 5
Luggage straps0.00 / 5
Baggage storage0.00 / 5
Cover and problem-solving16 possible points
Medical cover0.00 / 5
Roadside help and recovery2.50 / 5
Breakdown or flat-tyre assistance includes free replacement. Estimated help is 15–30 minutes in Bang Tao/Surin and a couple of hours elsewhere along the coast, with same-day replacement advertised; agree the actual response for your location.
Fault-related replacement5.00 / 5
Monthly rentals include a same-class breakdown replacement, and downtime days are not counted.
Help arranging repairs5.00 / 5
Repair charges and estimates0.00 / 5
Theft and lost keys0.00 / 5
Help with insurance claims0.00 / 5
Help after a collision0.00 / 5
Complaint escalation0.00 / 5
Changes and returns5 possible points
Early-return refunds0.00 / 5
Remote extensions5.00 / 5
Arrange monthly extensions by Telegram/WhatsApp before the end date; keep the bike without a new contract. Changed dates receive a new calculation in chat, and extensions use the duration table. This does not establish a cancellation or early-return refund.
Motorcycle changes0.00 / 5
Return-time allowance0.00 / 5
One rental day runs from 13:00 to 13:00; a monthly rate covers exactly 30 days. Handover and return times are agreed in chat.
Longer-trip arrangements7 possible points
Support during longer trips0.00 / 5
Trip luggage equipment0.00 / 5
Itinerary-specific advice5.00 / 5
Passenger arrangements3.75 / 5
Test ride before departure0.00 / 5
Storage during a trip0.00 / 5
Extensions while travelling5.00 / 5
Changes between trip stages0.00 / 5
Routes and travel guidance5.00 / 5
Pickup and practicalities6 possible points
Local pickup options5.00 / 5
The walk-in office is at 32 Soi Cherngtalay 16, Choeng Thale. Patong is delivery-only. Hotels, villas and agreed points across Phuket are served. Free delivery/collection is advertised both island-wide and only within confirmed local zones: Bang Tao, Laguna, Cherng Talay, Surin and Patong; Kata/Karon/Kata Noi require address confirmation. Confirm both legs’ charges and timing for your exact address.
Regular opening hours0.00 / 5
Requests are handled daily, 08:00–21:00. Regular handover hours have also been listed as 10:00–19:00, so agree collection and return times in advance.
Out-of-hours arrangements2.50 / 5
Airport handover is near HKT, not at a terminal counter, and requires advance arrangement. Send flight details; the company says it tracks delays and can agree any arrival time. Confirm the meeting time and charge.
Fuel return policy0.00 / 5
Petrol is not included. Return the fuel level required by the written agreement; do not assume full-to-full.
Parking and Wi-Fi0.00 / 5
General customer help5.00 / 5
Chat help is advertised after a police stop; if the scooter disappears from parking, the team can send Tourist Police and district-police contacts.