Chang Thai Rentals

The original passport is checked and copied for the hire; you keep the original. The privacy notice permits retention as needed for legal purposes and qualified access, correction and deletion requests; obtain a working privacy contact before handing over copies.

The stated minimum rental age is 18. Confirm the motorcycle licence and IDP documents accepted for your nationality and whether an original licence is held; passport inspection and copying do not mean surrendering your passport for the hire.

Damage charges can be deducted from the deposit and can exceed it; the deposit is not a liability cap. A plain-English damage agreement is described for hotel handover. Check the actual agreement, insurance exclusions and financial responsibility before signing.

Confirm cancellation and no-show terms before paying. Retained online-booking terms require notified advance/full payment within one day, cancel unpaid bookings after the deadline, and release no-show bookings without refunding the booking deposit; their applicability to your rental channel and payee needs confirmation. Customer cancellation refunds and operator-cancellation outcomes are not settled.

Booking a selected model through LINE is advertised to guarantee that model. Stock differs by branch and advance booking is recommended for high season and holidays; obtain the substitution, price-difference and decline/refund terms before paying.

Check when your booking and pickup become confirmed: instant confirmation and a staff-contact, deposit and email-confirmation process are both described. An enquiry alone should not be treated as confirmed collection.

Contact the rental team on 093 687 1999 or 065 963 6999, with LINE, WhatsApp, Telegram and Weixin channels also listed.

Walk-in selection is offered, subject to branch stock; book ahead for high season, holidays and peak periods if you need a particular model.

Daily, weekly and monthly prices are published. Rates depend on model and season, with May–October described as low season and November–April as high season; confirm the quote rather than relying on older reference prices.

Published security deposits start at THB 2,000 for Click 125/Scoopy, with several larger scooters at THB 5,000 and Forza/ADV 350 at THB 10,000. Bang Tao/delivery guidance also starts around THB 3,000, so obtain the exact deposit for your chosen bike and booking channel before commitment.

The deposit is described as returned immediately in the same form after the agreed return-condition/video check. Ask how deductions are itemized and disputed and when a card refund or release will appear; bank posting time is not specified.

Security can be lodged in cash, including several foreign currencies, or by card in person. Confirm accepted currency, card hold versus charge, fees and exchange-loss treatment; this security payment is separate from any reservation advance.

Rental payment is described as cash, Visa/Mastercard or debit card, and Thai QR/wallet options. Monthly rent can be paid on delivery. Confirm card/QR eligibility and any fees for your booking.

Weekly and monthly packages reduce the daily-equivalent cost for the published offers. Savings vary by model and season; special monthly, multi-bike and early-booking reductions require a quote.

The company states that tyres, brakes, engine and suspension are checked before each handover and that the fleet receives regular maintenance.

A joint walkaround/video records the bike at collection, with a dated copy the renter can keep and a return comparison against that record. Check that existing marks and the fuel level are captured before leaving.

Standard-interval servicing is included in the monthly rental price. Confirm responsibility for normal-wear faults, punctures and other repairs rather than assuming every repair is free.

Compulsory Por Ror Bor cover is advertised for every bike and its certificate can be inspected. Optional daily voluntary cover or a damage waiver is also described; obtain the actual premium, exclusions, excess and covered persons. Basic cover does not establish a bike-damage/theft waiver or a stated medical benefit limit.

Two helmets are included without extra hire charge or a passenger surcharge. An extra child helmet can be requested; confirm availability, size, fit and any additional charge. Helmet provision does not establish that a child passenger is suitable or permitted.

Raincoats can be requested; confirm availability, quantity for both seats and any charge.

A phone holder is advertised as included free with every rental; confirm its fit before departure. Vibration reduction is not specified.

The company advertises 24/7 roadside help and in-house mechanics for minor repairs. Confirm service area, response time, charges, recovery transport and replacement terms; these are not specified by the assistance promise.

Monthly rentals can be extended through LINE before expiry by paying the next month, without returning to the office. Confirm extension availability and the applicable price before the current hire ends.

The stated return allowance is one extra hour without a late fee, with charging only after more than one hour beyond the agreed return time. Confirm the applicable allowance and fee calculation for your booking.

Local route/checkpoint guidance, a short safety briefing and preparation/accident instructions are described. Ask for the relevant guide before departure; route advice is not permission to ride outside the agreed area.

The Bang Tao branch is at 174 Srisoonthorn Road, Choeng Thale, Thalang, Phuket 83110. Delivery is described to hotels, villas, condos and the airport across listed Phuket areas. Free-delivery thresholds differ between three and seven days, while another delivery rule requires at least seven days; a one- or two-day delivery quote is about THB 350 where offered. Confirm minimum hire, delivery and collection fees before booking. Monthly packages of two months or more advertise free delivery and collection within service areas. Collection is normally from the original or agreed address; request location changes when booking or at least a day ahead. Same-day service is sometimes offered near branches, but 24 hours notice may be required, including airport arrangements. Return to another branch or a different collection location depends on area, timing and staff availability.

Confirm your actual collection and return appointment. General Bang Tao hours are shown as both 09:00–19:30 and 08:00–20:00 daily; delivery/collection is described as 09:00–19:30, which does not settle office handover hours.

Out-of-hours pickup at Bang Tao can be arranged with at least 24 hours notice. Out-of-hours return terms are not specified.

Agree and record the fuel level at handover: full-to-full and roughly the same level with a small tolerance are both described. Missing fuel can be charged; confirm the local charging basis. The published guide recommends gasohol 95, or 91 if unavailable, and no diesel; check the correct fuel for the actual motorcycle.

English-speaking help is described seven days a week, with monthly-rental LINE questions and an emergency line available around the clock. This does not establish a guaranteed response time or 24-hour physical handover.