Lucky Rent
Location: Phuket
Pickup and delivery
Delivery serves Patong and the rest of Phuket; a separate Patong shop is not clearly identified.
Listed motorcycles
Motorcycle types listed: Urban scooters, Road motorcycles.
Models listed for this rental service
These models are recorded in the available sources; this is not a live availability list.
Urban scooters: Honda Click 125.
Road motorcycles: Yamaha XSR 900.
How the points add up
| Motorcycle and route fit | 4.00 / 9 |
|---|---|
| Booking and paperwork | 2.33 / 11 |
| Prices and deposits | 3.00 / 15 |
| Preparation and servicing | 2.15 / 20 |
| Equipment and luggage | 2.48 / 6 |
| Cover and problem-solving | 1.00 / 16 |
| Changes and returns | 0.00 / 5 |
| Longer-trip arrangements | 0.94 / 7 |
| Pickup and practicalities | 2.75 / 6 |
| Google Reviews | +0.00 |
| Final Score | 18.65 / 100 |
Rental conditions
Read the published rental terms across 72 topics. Missing information does not mean a service is unavailable. Scores follow the published scoring method and are rounded only after the calculation.
Motorcycle and route fit9 possible points
Motorcycle range3.33 / 5
Motorcycle types listed: Urban scooters, Road motorcycles.
ABS-equipped options5.00 / 5
The offered Yamaha XSR900 explicitly has ABS and traction control.
Rider-specific advice0.00 / 5
Information about this condition was not found in public sources.
Pre-rental test ride0.00 / 5
Information about this condition was not found in public sources.
Long-ride practicality0.00 / 5
Model cards state comfortable trip durations, but do not describe extended-ride seating.
Model-year choice0.00 / 5
Information about this condition was not found in public sources.
New and low-mileage options0.00 / 5
Information about this condition was not found in public sources.
Permitted travel area5.00 / 5
Renters are invited to explore locations throughout Phuket.
The operator explicitly offers rides in Phuket and nearby provinces; detailed route restrictions are not given.
Off-road permission0.00 / 5
Information about this condition was not found in public sources.
Booking and paperwork11 possible points
ID-copy handling0.00 / 5
General ID-safety advice does not state Lucky Rent's own passport-copy procedure.
Rider eligibility2.50 / 5
The current rental offer does not say which identity and licence documents to bring.
Terms before commitment1.67 / 5
Insurance for rider and passenger is advertised; policy type, limits and exclusions are not published.
Cancellation and no-shows0.00 / 5
Information about this condition was not found in public sources.
Reserved-bike substitutions0.00 / 5
Information about this condition was not found in public sources.
Booking confirmation0.00 / 5
Information about this condition was not found in public sources.
Copies of rental documents0.00 / 5
Information about this condition was not found in public sources.
Direct rental contact5.00 / 5
Direct rental enquiries are handled through WhatsApp and Telegram.
Walk-in arrangements0.00 / 5
Information about this condition was not found in public sources.
Paperwork process0.00 / 5
Information about this condition was not found in public sources.
Prices and deposits15 possible points
Taxes and added charges0.00 / 5
The XSR900 product card and narrative give different prices; a confirmed quote is needed.
Published rental rates5.00 / 5
The XSR900 card starts at THB 2,200 per day; older narrative on the same page says THB 1,390.
The Grand Filano is listed from THB 1,890 for seven days.
The Grand Filano is listed from THB 4,500 for 30 days.
Deposit amount0.00 / 5
Information about this condition was not found in public sources.
Keeping your passport0.00 / 5
The inspection article advises renters to keep their passports, but does not confirm that Lucky Rent lets customers do so.
Deposit release and deductions0.00 / 5
Information about this condition was not found in public sources.
Deposit payment and currency0.00 / 5
Information about this condition was not found in public sources.
Rental payment methods0.00 / 5
The site says all payment methods are accepted, without identifying cash expressly.
The site does not identify card payment specifically despite its broad payment-method claim.
Longer-rental savings3.33 / 5
The XSR900 product card shows a lower daily cost for a weekly rental than for a one-day hire. Other prices in the page text conflict.
Monthly packages cost less per day than weekly packages. A separate one-day price for the same scooter model is not published.
Scooter prices are listed for seven, fourteen, twenty-one and thirty days.
Preparation and servicing20 possible points
Checks before collection0.00 / 5
Vehicles are described as fully serviced; a mechanical check before each handover is not explicit.
Collection and return records2.50 / 5
Lucky Rent records visible marks before handover and tells renters to retain signed notes and timestamped footage.
The rental guide advises comparing the bike with pickup photos on return. It does not promise that staff will provide a separate return-condition report.
Scheduled servicing0.00 / 5
Information about this condition was not found in public sources.
Brake-fluid maintenance0.00 / 5
Information about this condition was not found in public sources.
Suitable parts and supplies0.00 / 5
Information about this condition was not found in public sources.
Specialist repair facilities0.00 / 5
Information about this condition was not found in public sources.
Servicing and wear costs0.00 / 5
Information about this condition was not found in public sources.
Vehicle papers and cover1.50 / 5
Rider and passenger insurance is advertised. The policy details for the chosen motorcycle are not given.
Equipment and luggage6 possible points
Helmets and fit3.33 / 5
The rider helmet is included without extra charge.
The passenger helmet is included without extra charge.
Clothing and boots0.00 / 5
Information about this condition was not found in public sources.
Rain gear and first aid1.00 / 5
Two raincoats are included, one for each seat.
Phone mounts3.33 / 5
A phone holder is included for every bike.
Included top boxes0.00 / 5
Information about this condition was not found in public sources.
Side cases and bags0.00 / 5
Information about this condition was not found in public sources.
Luggage straps0.00 / 5
Information about this condition was not found in public sources.
Baggage storage0.00 / 5
Information about this condition was not found in public sources.
Cover and problem-solving16 possible points
Medical cover0.00 / 5
The rider medical cover limit is not stated.
The passenger medical cover limit is not stated.
Roadside help and recovery0.00 / 5
Technical support is offered during hire; arrival at the incident site is not specified.
Technical support is offered, but the operator does not say whether it will transport an unrideable bike or who pays for that service.
Fault-related replacement0.00 / 5
A free replacement for an uncaused mechanical fault is not promised.
Help arranging repairs5.00 / 5
Technical support is advertised, but the page does not specifically promise help arranging repairs.
Repair charges and estimates0.00 / 5
Information about this condition was not found in public sources.
Theft and lost keys0.00 / 5
Information about this condition was not found in public sources.
Help with insurance claims0.00 / 5
Information about this condition was not found in public sources.
Help after a collision0.00 / 5
Information about this condition was not found in public sources.
Complaint escalation0.00 / 5
Information about this condition was not found in public sources.
Changes and returns5 possible points
Early-return refunds0.00 / 5
Information about this condition was not found in public sources.
Remote extensions0.00 / 5
Information about this condition was not found in public sources.
Motorcycle changes0.00 / 5
Information about this condition was not found in public sources.
Return-time allowance0.00 / 5
Information about this condition was not found in public sources.
Longer-trip arrangements7 possible points
Support during longer trips0.00 / 5
Information about this condition was not found in public sources.
Trip luggage equipment0.00 / 5
Information about this condition was not found in public sources.
Itinerary-specific advice0.00 / 5
Information about this condition was not found in public sources.
Passenger arrangements1.25 / 5
Two helmets are included for rider and passenger.
The insurance advertisement mentions both rider and passenger, but does not confirm that medical expenses are covered.
Test ride before departure0.00 / 5
Information about this condition was not found in public sources.
Storage during a trip0.00 / 5
Information about this condition was not found in public sources.
Extensions while travelling0.00 / 5
Information about this condition was not found in public sources.
Changes between trip stages0.00 / 5
Information about this condition was not found in public sources.
Routes and travel guidance2.50 / 5
The inspection guide covers video, damage notes, tyres, lights and paperwork.
Pickup and practicalities6 possible points
Local pickup options5.00 / 5
Delivery serves Patong and the rest of Phuket; a separate Patong shop is not clearly identified.
Regular opening hours0.00 / 5
Information about this condition was not found in public sources.
Out-of-hours arrangements2.50 / 5
The operator advertises delivery to any Phuket location at any time, by arrangement.
Fuel return policy0.00 / 5
Information about this condition was not found in public sources.
Parking and Wi-Fi0.00 / 5
Information about this condition was not found in public sources.
General customer help5.00 / 5
The team offers technical support throughout the rental and direct booking help.
External review profile0.00 / 5
Information about this condition was not found in public sources.