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Phuket Garage

Office: Kamala

Explore Phuket Garage: listed motorcycles, pickup details, rental conditions and source links to check before booking.

50.89/ 100 points

Pickup and delivery

Office & pickup: 41/11 Soi The Bell, Moo 5, Kamala, Kathu, Phuket 83150

Road motorcycles

Motorcycle types listed: Road motorcycles, Dirt & dual sport.

Models listed for this rental service

These models are recorded in the available sources; this is not a live availability list.

Road motorcycles: Honda CB 500X, Honda CB 500X EXP touring package.

How the points add up

Motorcycle and route fit4.31 / 9
Booking and paperwork5.63 / 11
Prices and deposits8.06 / 15
Preparation and servicing6.50 / 20
Equipment and luggage3.03 / 6
Cover and problem-solving6.93 / 16
Changes and returns1.25 / 5
Longer-trip arrangements5.44 / 7
Pickup and practicalities4.75 / 6
Google Reviews+5.00
Final Score50.89 / 100

Google Reviews: 5.0 · 142 reviews.

Rental conditions

Read the published rental terms across 72 topics. Missing information does not mean a service is unavailable. Scores follow the published scoring method and are rounded only after the calculation.

Motorcycle and route fit9 possible points

Motorcycle range5.00 / 5

City, road-touring and enduro motorcycles are offered.

ABS-equipped options0.00 / 5
Rider-specific advice0.00 / 5

The team helps plan your route, explains local road conditions and matches a motorcycle to the trip you intend to take.

Pre-rental test ride0.00 / 5
Long-ride practicality3.75 / 5
Model-year choice0.00 / 5
New and low-mileage options0.00 / 5
Permitted travel area5.00 / 5

Riding throughout Thailand is permitted. Cross-border trips to Malaysia, Laos and Cambodia require document arrangements; entry is not guaranteed. Standard border terms require the same rider to bring the motorcycle back to Thailand. Confirm any proposed Cambodia drop-off before booking.

Off-road permission5.00 / 5

The enduro range is offered for off-road and jungle-trail riding, including the Honda CRF 300L.

Booking and paperwork11 possible points

ID-copy handling0.00 / 5
Rider eligibility2.50 / 5

One-way hires require a valid motorcycle licence and a passport or Thai ID. Bike-cover eligibility requires a valid motorcycle International Driving Permit.

Terms before commitment5.00 / 5

A rental agreement is issued. Without optional bike cover, you owe the full repair bill, not just the deposit. Paid bike cover caps qualifying motorcycle damage by class; alcohol, drugs, no valid motorcycle IDP, a police finding that you caused the hazard, theft and lost keys remove that protection. Cover added during a rental applies only from addition, not to existing damage.

Cancellation and no-shows2.50 / 5

The 30% booking payment is non-refundable. Dates or motorcycle can be changed without a fee at least 30 days before pickup.

Reserved-bike substitutions2.50 / 5

The 30% booking payment locks in your chosen motorcycle and dates.

Booking confirmation0.00 / 5

Book by chat with your chosen bike, pickup date and rental duration. Availability is confirmed directly; your name and nationality hold the bike, and payment confirms the reservation.

Copies of rental documents2.50 / 5

Booking and availability confirmation are handled in the WhatsApp conversation.

Direct rental contact5.00 / 5

Contact the rental team by phone or WhatsApp on +66 80 681 6753, LINE @phuketgarage, or [email protected].

Walk-in arrangements0.00 / 5

Visits are by advance appointment only; walk-ins are not accepted.

Paperwork process0.00 / 5

Prices and deposits15 possible points

Taxes and added charges0.00 / 5

Delivery and one-way return fees are additional to the rental charge. Agree the delivery charge for your arrangement before booking.

Published rental rates5.00 / 5

Daily rates and duration-based calculation rules for weekly and monthly hires are public. Selected models also have flat monthly rates for rentals of at least three months.

Deposit amount3.13 / 5

Security deposits vary by motorcycle, with model-specific amounts available before booking. The deposit is collateral, not a limit on uninsured damage liability.

Keeping your passport5.00 / 5

You can keep your original passport and leave a monetary bond instead. One-way hires still require a passport or Thai ID as an identification document.

Deposit release and deductions0.00 / 5

The bond is refundable when the motorcycle is returned in good condition.

Deposit payment and currency0.00 / 5
Rental payment methods3.75 / 5

Rental payments accept cash, card, crypto, Wise or Revolut. Remote booking payments accept card, Revolut, Wise, bank transfer or crypto; the standard balance is paid at pickup. The selected-model three-month-plus plan is paid at the start of each month.

Longer-rental savings5.00 / 5

Longer hires have reduced daily-rate tiers, including weekly and 30-day-plus stays. Flat monthly pricing requires at least three months on selected models and cannot be combined with the low-season discount.

Preparation and servicing20 possible points

Checks before collection3.00 / 5

Every motorcycle receives a full workshop service between renters.

Collection and return records0.00 / 5
Scheduled servicing0.00 / 5

The fleet has oil changes every 5,000 km.

Brake-fluid maintenance0.00 / 5
Suitable parts and supplies5.00 / 5

Fleet maintenance uses genuine Honda parts and named aftermarket components, including Bendix brakes.

Specialist repair facilities0.00 / 5
Servicing and wear costs0.00 / 5

Keys, tyres, battery and plastics remain the renter’s responsibility. Three-month-plus rentals receive regular oil changes and checks in the company workshop.

Vehicle papers and cover3.50 / 5

Compulsory motor insurance is included. Approved cross-border trips require at least five working days for paperwork and a refundable THB 20,000 vehicle-registration-book deposit. The renter handles foreign-side registration, insurance and stickers with the team’s guidance.

Equipment and luggage6 possible points

Helmets and fit2.78 / 5

A full-face rider helmet is included, with S, M, L and XL sizes. Helmets are DOT/ECE-certified, cleaned after each use and regularly replaced; anti-fog visors are available.

Clothing and boots2.50 / 5

Protective gloves and armoured CE-rated touring jackets are available for paid hire.

Rain gear and first aid0.00 / 5
Phone mounts3.33 / 5

A navigation phone holder and USB charger are included.

Included top boxes5.00 / 5

A top box is included with the rental.

Side cases and bags5.00 / 5

Side panniers and saddle bags can be hired as an extra; full panniers are included in the EXP Edition package.

Luggage straps0.00 / 5
Baggage storage0.00 / 5

Cover and problem-solving16 possible points

Medical cover1.00 / 5

Included compulsory insurance provides limited injury cover for the rider, passenger and other people, not vehicle damage, theft, fire or flood. Optional third-party liability cover is separate from bike cover; request it before pickup day and allow 1–1.5 working hours for issue. Neither optional product adds cover for your own hospital bills.

Roadside help and recovery5.00 / 5

Across Thailand, the team arranges a local mechanic for minor faults and collects the motorcycle if a serious fault requires replacement.

Fault-related replacement5.00 / 5

A serious mechanical fault qualifies for a replacement of the same class or better. Operator-fault replacements are free; replacements after rider-caused damage are charged to the rider.

Help arranging repairs5.00 / 5

The rental team can arrange a local mechanic when a minor fault interrupts your trip.

Repair charges and estimates0.00 / 5
Theft and lost keys2.50 / 5

Theft and lost keys are not covered by any of the offered policies and remain your responsibility. Use the supplied lock, follow the parking guidance and keep the key with you.

Help with insurance claims0.00 / 5
Help after a collision0.00 / 5
Complaint escalation0.00 / 5

Changes and returns5 possible points

Early-return refunds0.00 / 5
Remote extensions5.00 / 5

Three-month-plus rentals can be extended one month at a time at the same rate through WhatsApp.

Motorcycle changes0.00 / 5
Return-time allowance0.00 / 5

Longer-trip arrangements7 possible points

Support during longer trips5.00 / 5

Breakdown and replacement support covers Thailand, with stated replacement timing of the same day around Phuket, the next day in Bangkok and two days in Chiang Mai. Operator-fault swaps are free; rider-damage swaps are paid.

Trip luggage equipment3.75 / 5

EXP Edition touring packages include full panniers, GPS and crash bars. Other rentals can add paid side panniers or saddle bags.

Itinerary-specific advice5.00 / 5
Passenger arrangements1.25 / 5
Test ride before departure0.00 / 5
Storage during a trip0.00 / 5
Extensions while travelling5.00 / 5

On the three-month-plus plan, extensions can be arranged through WhatsApp without an office visit.

Changes between trip stages0.00 / 5
Routes and travel guidance5.00 / 5

Route maps are included, and the team offers itinerary planning and road-condition advice. Riding-preparation guidance is available.

Pickup and practicalities6 possible points

Local pickup options5.00 / 5

Collect by appointment at 41/11 Soi The Bell, Moo 5, Kamala. Delivery can be arranged across Phuket to hotels, the airport and ferry terminals; airport delivery is THB 1,200 one way. Domestic one-way hire uses EXP Edition big bikes, requires at least seven rental days and five days’ advance booking, and adds a destination fee.

Regular opening hours5.00 / 5

The Kamala office operates daily, 08:00–20:00, by advance appointment only.

Out-of-hours arrangements2.50 / 5

Early-morning or late-night pickup can be arranged.

Fuel return policy5.00 / 5

EXP Edition one-way rentals use a full-to-full fuel policy and include a basic tool kit and 24/7 support hotline.

Parking and Wi-Fi0.00 / 5
General customer help5.00 / 5

The team welcomes rental and trip questions, helps arrange gear and can help you buy a helmet locally.

External review profile5.00 / 5

Sources