ScootZone / Island Rent Bike
Location: Phuket
Pickup and delivery
ScootZone operates by delivery to hotels and villas across Phuket; its Patong page explicitly says customers need not visit a shop.
Listed motorcycles
Motorcycle types listed: Urban scooters, Maxi scooters, Dirt & dual sport.
Models listed for this rental service
These models are recorded in the available sources; this is not a live availability list.
Urban scooters: Yamaha NMAX.
Maxi scooters: Yamaha XMAX300, Honda X-ADV 750 2025–2026.
Dirt & dual sport: Yamaha Tenere700.
How the points add up
| Motorcycle and route fit | 3.06 / 9 |
|---|---|
| Booking and paperwork | 3.67 / 11 |
| Prices and deposits | 2.58 / 15 |
| Preparation and servicing | 3.40 / 20 |
| Equipment and luggage | 2.00 / 6 |
| Cover and problem-solving | 0.00 / 16 |
| Changes and returns | 0.00 / 5 |
| Longer-trip arrangements | 1.69 / 7 |
| Pickup and practicalities | 2.00 / 6 |
| Google Reviews | +0.00 |
| Final Score | 18.40 / 100 |
Rental conditions
Read the published rental terms across 72 topics. Missing information does not mean a service is unavailable. Scores follow the published scoring method and are rounded only after the calculation.
Motorcycle and route fit9 possible points
Motorcycle range5.00 / 5
Motorcycle types listed: Urban scooters, Maxi scooters, Dirt & dual sport.
ABS-equipped options0.00 / 5
Information about this condition was not found in public sources.
Rider-specific advice2.50 / 5
The Bang Tao guide recommends models according to local distances, two-up riding and bags.
Pre-rental test ride0.00 / 5
Information about this condition was not found in public sources.
Long-ride practicality3.75 / 5
The XMAX 300 is described as comfortable for longer two-up rides.
The Bang Tao guide discusses ADV storage and using an XMAX when travelling with bags.
Model-year choice5.00 / 5
The tariff expressly lists Honda X-ADV 750 models from 2025–2026.
The cheaper 2018–2020 X-ADV tier is listed alongside a general commitment to regular servicing.
New and low-mileage options0.00 / 5
Information about this condition was not found in public sources.
Permitted travel area2.50 / 5
The operator expressly markets island trips between Patong, Kata, Karon, Kamala and Bang Tao.
Off-road permission0.00 / 5
Information about this condition was not found in public sources.
Booking and paperwork11 possible points
ID-copy handling0.00 / 5
Information about this condition was not found in public sources.
Rider eligibility2.50 / 5
A motorcycle licence and passport collateral are described; some guidance treats an IDP as an alternative, so licence legality needs independent verification.
Terms before commitment3.33 / 5
Key rental, collateral, handover and insurance conditions are public before contacting the team.
Included bodily-injury cover is stated as THB 30,000; the operator explicitly says this is not comprehensive insurance.
Cancellation and no-shows0.00 / 5
Information about this condition was not found in public sources.
Reserved-bike substitutions0.00 / 5
Information about this condition was not found in public sources.
Booking confirmation0.00 / 5
Information about this condition was not found in public sources.
Copies of rental documents2.50 / 5
Availability and the agreed price are confirmed in writing by WhatsApp.
Direct rental contact5.00 / 5
The team handles rental questions and bookings directly on WhatsApp at +66 64 817 4608.
Walk-in arrangements0.00 / 5
Information about this condition was not found in public sources.
Paperwork process5.00 / 5
The Patong page describes an approximately two-minute handover explanation and paperwork process.
Prices and deposits15 possible points
Taxes and added charges0.00 / 5
Free hotel delivery is advertised from seven days; a high-season booking-deposit banner conflicts with no-upfront-payment copy.
Published rental rates1.67 / 5
The homepage publishes seasonal daily ranges, including NMAX from THB 200 in low season; Ténéré headline and table minimums differ.
Deposit amount0.00 / 5
Information about this condition was not found in public sources.
Keeping your passport0.00 / 5
ScootZone retains the original passport as collateral until the rental ends.
Deposit release and deductions2.50 / 5
Passport collateral is returned at drop-off after the filmed condition check; this is not a cash-deposit refund policy.
Deposit payment and currency0.00 / 5
The published arrangement uses passport collateral and does not offer a cash-security alternative.
Rental payment methods0.00 / 5
Information about this condition was not found in public sources.
Longer-rental savings1.67 / 5
The operator advertises lower weekly and monthly daily-equivalent pricing, with the exact quote confirmed in WhatsApp.
Preparation and servicing20 possible points
Checks before collection0.00 / 5
Information about this condition was not found in public sources.
Collection and return records5.00 / 5
Pickup is filmed jointly and the customer can keep a video copy.
The return is filmed and compared with the pickup video when assessing damage.
Scheduled servicing0.00 / 5
Information about this condition was not found in public sources.
Brake-fluid maintenance0.00 / 5
Information about this condition was not found in public sources.
Suitable parts and supplies0.00 / 5
Information about this condition was not found in public sources.
Specialist repair facilities0.00 / 5
Information about this condition was not found in public sources.
Servicing and wear costs0.00 / 5
Information about this condition was not found in public sources.
Vehicle papers and cover1.50 / 5
The price includes basic bodily-injury insurance up to THB 30,000.
Equipment and luggage6 possible points
Helmets and fit3.33 / 5
One helmet is included in the rental.
The About page confirms two helmets are included.
Clothing and boots0.00 / 5
Information about this condition was not found in public sources.
Rain gear and first aid0.00 / 5
Information about this condition was not found in public sources.
Phone mounts0.00 / 5
Information about this condition was not found in public sources.
Included top boxes0.00 / 5
Information about this condition was not found in public sources.
Side cases and bags0.00 / 5
Information about this condition was not found in public sources.
Luggage straps0.00 / 5
Information about this condition was not found in public sources.
Baggage storage0.00 / 5
Information about this condition was not found in public sources.
Cover and problem-solving16 possible points
Medical cover0.00 / 5
Included bodily-injury cover is stated as THB 30,000; a separate passenger limit is not specified.
Roadside help and recovery0.00 / 5
Information about this condition was not found in public sources.
Fault-related replacement0.00 / 5
Information about this condition was not found in public sources.
Help arranging repairs0.00 / 5
Information about this condition was not found in public sources.
Repair charges and estimates0.00 / 5
Information about this condition was not found in public sources.
Theft and lost keys0.00 / 5
Information about this condition was not found in public sources.
Help with insurance claims0.00 / 5
Information about this condition was not found in public sources.
Help after a collision0.00 / 5
Information about this condition was not found in public sources.
Complaint escalation0.00 / 5
Information about this condition was not found in public sources.
Changes and returns5 possible points
Early-return refunds0.00 / 5
Information about this condition was not found in public sources.
Remote extensions0.00 / 5
Information about this condition was not found in public sources.
Motorcycle changes0.00 / 5
Information about this condition was not found in public sources.
Return-time allowance0.00 / 5
Information about this condition was not found in public sources.
Longer-trip arrangements7 possible points
Support during longer trips0.00 / 5
Information about this condition was not found in public sources.
Trip luggage equipment0.00 / 5
Information about this condition was not found in public sources.
Itinerary-specific advice2.50 / 5
The larger scooters are described as practical for longer two-up journeys and luggage.
Passenger arrangements3.75 / 5
The Bang Tao guide explicitly considers a passenger and shared bags when recommending the XMAX.
Two helmets are included with the hire.
Test ride before departure0.00 / 5
Information about this condition was not found in public sources.
Storage during a trip0.00 / 5
Information about this condition was not found in public sources.
Extensions while travelling0.00 / 5
Information about this condition was not found in public sources.
Changes between trip stages0.00 / 5
Information about this condition was not found in public sources.
Routes and travel guidance2.50 / 5
The location guides describe island connections and nearby stops useful for planning local rides.
Pickup and practicalities6 possible points
Local pickup options5.00 / 5
ScootZone operates by delivery to hotels and villas across Phuket; its Patong page explicitly says customers need not visit a shop.
Regular opening hours0.00 / 5
Information about this condition was not found in public sources.
Out-of-hours arrangements0.00 / 5
Information about this condition was not found in public sources.
Fuel return policy0.00 / 5
Information about this condition was not found in public sources.
Parking and Wi-Fi0.00 / 5
Information about this condition was not found in public sources.
General customer help5.00 / 5
The team explicitly invites questions about bikes, rates and availability.
External review profile0.00 / 5
Information about this condition was not found in public sources.