Yellow Help
Office: Rawai
Pickup and delivery
Office & pickup: 28/11 Rawai, Mueang Phuket, Phuket83100
The business gives a Rawai address at 28/11 and offers delivery throughout Phuket.
Listed motorcycles
Motorcycle types listed: Urban scooters, Maxi scooters.
Models listed for this rental service
These models are recorded in the available sources; this is not a live availability list.
Urban scooters: Honda Click 2022, Yamaha NMAX ABS155 2018–2022 ABS 155, Honda Scoopy 2022, Honda PCX150 2018–2022, Yamaha Aerox 2019.
Maxi scooters: Honda Forza 2019–2020.
How the points add up
| Motorcycle and route fit | 3.25 / 9 |
|---|---|
| Booking and paperwork | 3.00 / 11 |
| Prices and deposits | 6.42 / 15 |
| Preparation and servicing | 0.90 / 20 |
| Equipment and luggage | 1.50 / 6 |
| Cover and problem-solving | 1.75 / 16 |
| Changes and returns | 0.00 / 5 |
| Longer-trip arrangements | 0.00 / 7 |
| Pickup and practicalities | 2.25 / 6 |
| Google Reviews | +0.00 |
| Final Score | 19.07 / 100 |
Rental conditions
Read the published rental terms across 72 topics. Missing information does not mean a service is unavailable. Scores follow the published scoring method and are rounded only after the calculation.
Motorcycle and route fit9 possible points
Motorcycle range3.33 / 5
Motorcycle types listed: Urban scooters, Maxi scooters.
ABS-equipped options5.00 / 5
The NMAX155 listing expressly identifies the ABS variant.
Rider-specific advice0.00 / 5
Information about this condition was not found in public sources.
Pre-rental test ride0.00 / 5
Information about this condition was not found in public sources.
Long-ride practicality0.00 / 5
The Click160 offer describes a large underseat compartment without a stated capacity.
Model-year choice0.00 / 5
Information about this condition was not found in public sources.
New and low-mileage options0.00 / 5
Information about this condition was not found in public sources.
Permitted travel area2.50 / 5
The scooters are offered for exploring Phuket island.
Off-road permission0.00 / 5
Information about this condition was not found in public sources.
Booking and paperwork11 possible points
ID-copy handling0.00 / 5
A rental agreement is signed, but collection and use of an ID copy are not explained.
Rider eligibility0.00 / 5
Information about this condition was not found in public sources.
Terms before commitment5.00 / 5
The public rental steps describe delivery, the agreement, inspection and security.
Existing damage is recorded in the agreement; the site says an insured incident forfeits the deposit.
Medical and vehicle insurance are advertised without policy type, limits, excess or exclusions.
Cancellation and no-shows0.00 / 5
Information about this condition was not found in public sources.
Reserved-bike substitutions0.00 / 5
Information about this condition was not found in public sources.
Booking confirmation0.00 / 5
Information about this condition was not found in public sources.
Copies of rental documents0.00 / 5
Information about this condition was not found in public sources.
Direct rental contact5.00 / 5
The rental team accepts enquiries on 080 475 9792 and its published messaging contacts.
Walk-in arrangements0.00 / 5
Information about this condition was not found in public sources.
Paperwork process0.00 / 5
Information about this condition was not found in public sources.
Prices and deposits15 possible points
Taxes and added charges0.00 / 5
Information about this condition was not found in public sources.
Published rental rates3.33 / 5
The Scoopy is advertised from THB180 per day.
The Scoopy is advertised from THB3,500 per month.
Deposit amount3.13 / 5
The Click160 booking offer requires THB3,000 security.
The Click160 offer specifies THB3,000 refundable security and a three-day minimum hire.
Keeping your passport5.00 / 5
The Click160 booking-channel offer says no passport is required as security.
Deposit release and deductions0.00 / 5
The Click160 deposit is called refundable; repayment timing and method are not given.
Deposit payment and currency0.00 / 5
Information about this condition was not found in public sources.
Rental payment methods0.00 / 5
The site accepts payment in baht, US dollars and roubles.
Longer-rental savings3.33 / 5
The Click160 monthly price is THB3,500, below thirty daily charges of THB300.
The Click160 offer publishes daily and monthly packages with a three-day minimum.
Preparation and servicing20 possible points
Checks before collection0.00 / 5
Information about this condition was not found in public sources.
Collection and return records0.00 / 5
Existing damage is recorded jointly in the agreement; a dated copy for the renter is not expressly promised.
Scheduled servicing0.00 / 5
Information about this condition was not found in public sources.
Brake-fluid maintenance0.00 / 5
Information about this condition was not found in public sources.
Suitable parts and supplies0.00 / 5
Information about this condition was not found in public sources.
Specialist repair facilities0.00 / 5
Information about this condition was not found in public sources.
Servicing and wear costs0.00 / 5
Information about this condition was not found in public sources.
Vehicle papers and cover1.50 / 5
Vehicle insurance is advertised, but the policy type and certificate validity are not specified.
Equipment and luggage6 possible points
Helmets and fit1.94 / 5
Helmets are supplied with the scooters; a separate helmet charge is not mentioned.
Clothing and boots0.00 / 5
Information about this condition was not found in public sources.
Rain gear and first aid0.00 / 5
Information about this condition was not found in public sources.
Phone mounts3.33 / 5
A phone holder is listed with the scooter package.
Included top boxes0.00 / 5
Information about this condition was not found in public sources.
Side cases and bags0.00 / 5
Information about this condition was not found in public sources.
Luggage straps0.00 / 5
Information about this condition was not found in public sources.
Baggage storage0.00 / 5
Information about this condition was not found in public sources.
Cover and problem-solving16 possible points
Medical cover0.00 / 5
Medical cover is advertised without an individual rider limit.
No separate passenger medical limit is published.
Roadside help and recovery0.00 / 5
Emergency help is advertised without an explicit promise to reach the incident site.
Emergency help does not specify transport for an unsafe scooter.
Fault-related replacement0.00 / 5
Information about this condition was not found in public sources.
Help arranging repairs5.00 / 5
The site offers emergency help but does not describe arranging a repair.
Repair charges and estimates0.00 / 5
Information about this condition was not found in public sources.
Theft and lost keys0.00 / 5
Information about this condition was not found in public sources.
Help with insurance claims0.00 / 5
Information about this condition was not found in public sources.
Help after a collision5.00 / 5
Post-collision negotiation or help with damage discussions is not explicitly promised.
Complaint escalation0.00 / 5
Information about this condition was not found in public sources.
Changes and returns5 possible points
Early-return refunds0.00 / 5
Information about this condition was not found in public sources.
Remote extensions0.00 / 5
Information about this condition was not found in public sources.
Motorcycle changes0.00 / 5
Information about this condition was not found in public sources.
Return-time allowance0.00 / 5
Information about this condition was not found in public sources.
Longer-trip arrangements7 possible points
Support during longer trips0.00 / 5
Information about this condition was not found in public sources.
Trip luggage equipment0.00 / 5
Information about this condition was not found in public sources.
Itinerary-specific advice0.00 / 5
Information about this condition was not found in public sources.
Passenger arrangements0.00 / 5
Information about this condition was not found in public sources.
Test ride before departure0.00 / 5
Information about this condition was not found in public sources.
Storage during a trip0.00 / 5
Information about this condition was not found in public sources.
Extensions while travelling0.00 / 5
Information about this condition was not found in public sources.
Changes between trip stages0.00 / 5
Information about this condition was not found in public sources.
Routes and travel guidance0.00 / 5
Information about this condition was not found in public sources.
Pickup and practicalities6 possible points
Local pickup options5.00 / 5
The business gives a Rawai address at 28/11 and offers delivery throughout Phuket.
Regular opening hours0.00 / 5
Information about this condition was not found in public sources.
Out-of-hours arrangements0.00 / 5
Information about this condition was not found in public sources.
Fuel return policy0.00 / 5
Scooters are supplied with fuel, but a full-to-full return rule is not stated.
Parking and Wi-Fi0.00 / 5
Information about this condition was not found in public sources.
General customer help5.00 / 5
The team invites direct questions and offers Russian-language assistance.
External review profile5.00 / 5
A Google profile has been matched to the Yellow Help name and Rawai location.