Hakuna Rent

City scooters and larger-road scooters are offered on both islands.

ABS-equipped scooter options are listed in both island fleets.

Samui offers a 2026 PCX 160 alongside older bikes, including Click 125 models labelled 2020–2023 and a 2021 PCX 150. Phuket advertises 2025–2026 motorcycles.

Samui bikes are offered for travel around the island. Phuket rentals have unlimited mileage; for hires shorter than a month, travel outside Phuket is limited to Krabi and Phang Nga with advance notice by messenger. Hires of a month or longer may travel throughout Thailand.

Both islands take a passport copy or photo rather than holding the original. Phuket does not require passport or driving-licence copies to reserve, but the original passport must be shown at pickup.

Phuket sets a minimum rider age of 21, accepts a passport for the rental transaction and allows a second driver without an extra charge. It does not check the appropriate licence category; the rider remains responsible for meeting the applicable licensing requirements. Samui takes a passport copy or photo.

Rental conditions are published before booking. Phuket uses a signed rental contract and publishes payment, deposit, delivery and damage-liability terms.

Phuket accepts booking requests by phone, messenger or website form, confirms them during support hours and contacts renters about 24 hours before delivery and return. Reservation prepayment is generally waived, but Hakuna’s own resources give conflicting seasonal exceptions; confirm the applicable terms. Office pickup requires no advance; free delivery requires THB 1,000 before dispatch, credited toward the rental bill.

Samui: call or WhatsApp +66 93 574 95 87, or email [email protected]; Russian-speaking staff and Viber booking communication are advertised. Phuket: +66 61 894 5566 or +66 91 430 1117, WhatsApp on +66 61 894 5566, Telegram HAKUNA_RENT_PHUKET, [email protected] or [email protected]. Phuket offers English-speaking operators and a remote Russian-speaking operator.

Phuket advertises paperwork taking about ten minutes after choosing a bike.

Minimum orders are THB 1,000 on Samui and THB 2,000 for Phuket motorcycles. Phuket’s own resources give conflicting card-fee information; confirm any surcharge before paying. Phuket includes washing, so the bike need not be cleaned before return; after-hours delivery and collection cost extra. Samui states that it charges no intermediary commission.

Daily, weekly and monthly bike rates are published on both islands. Phuket’s Click 160 prices use daily equivalents for longer hires, not a standalone one-day tariff. Hakuna’s own resources give conflicting Samui season dates; confirm the applicable price for your dates.

Published deposit amounts vary by bike on both islands. Hakuna’s own resources give conflicting information about whether a Phuket deposit is required; confirm the amount for your selected bike before booking.

You keep your original passport throughout the hire on both islands; a copy or photo is taken. Phuket asks to see the original at collection.

Phuket returns the security deposit at the end of the hire after a joint condition inspection and signed acceptance form; damage liability can consume the deposit.

Phuket accepts the security deposit by cash, card or bank transfer; accepted cash currencies include THB, USD, EUR and rubles. Samui calculates deposits in THB and allows another agreed currency.

Samui takes payment on delivery after the dates and time are agreed, in THB by cash or card. In Phuket, the balance is due at handover and can be paid in THB, USD or EUR cash, by Thai-account transfer or foreign bank card; a credit card is not required. Phuket accepts rubles for the pre-delivery advance; agree separately on rubles for the remaining balance.

Both islands publish weekly and monthly savings on selected bikes. Samui also offers longer-term and repeat-customer discounts. Phuket promotions depend on the model, hire duration and booking or rental dates; confirm which offer applies before booking.

Phuket checks bikes before delivery and washes them before handover.

Phuket records the bike’s condition jointly at collection and gives the renter photos, including the fuel level and mileage. At return, the renter and staff inspect the bike and sign an acceptance form.

Samui states that its vehicles receive regular maintenance. Phuket operates its own workshop and describes scheduled checks and checks before bike delivery.

Both islands advertise insured rental bikes. Phuket cover has a deductible, with the company’s rented-bike damage liability cap tied to the security deposit. Phuket’s bike guidance excludes accident insurance without a category-A international driving permit, while separately promising the rented-bike damage cap even without that permit; this is not a cap on injury or third-party liability.

Samui includes two helmets without charge. Phuket supplies two adult helmets by default and free child-sized helmets if requested when ordering; the supplied helmets are described as open-face. Phuket helmet exchanges can be made at the office from 10:00 to 18:00.

Phuket includes a phone holder and charger with motorcycle hire. On Samui, USB charging is specifically listed for the PCX 160 new 2026.

For a stalled bike in Phuket, help can reach the bike’s location and a replacement bike or battery can be brought there, including to a hotel, seven days a week. The incident hotline and messenger service are listed as 08:00–22:00.

Phuket offers replacement at the hotel or incident location when a bike stalls.

Samui offers help from its specialists if a bike develops a problem. Phuket provides practical assistance through its service team, including replacement of a stalled bike or battery at the customer’s location.

Phuket says its rental bikes carry an AirTag to help prevent theft.

Samui offers assistance if a problem or accident occurs, drawing on its specialists and experience.

Two helmets are included on both islands. Samui also advertises free baby motorbike seats on request.

Phuket gives a short bike briefing covering lights, brakes, the luggage compartment and refuelling, and publishes instructional videos on flat tyres, seat compartments and hills.

Samui offers islandwide delivery, including the airport and ferry, and self-collection in Chaweng. Hakuna’s own resources give conflicting Samui pickup addresses; agree the collection point. Phuket has a Kathu office and delivers to hotels, villas, piers and the airport. Bikes may be returned elsewhere within Phuket without a location-change fee; time-based collection charges still apply.

Samui offers free islandwide delivery from 10:00 to 18:00 and Chaweng self-collection until 18:00. Phuket’s office and garage open daily from 10:00 to 18:00.

Samui delivery outside 10:00–18:00 costs extra; confirm the surcharge. Phuket delivery and return are free from 10:00–18:00, with paid 06:00–10:00 and evening service; airport and remote-area charges are higher. Its resources give conflicting closing times, so confirm availability and the charge. No 00:00–06:00 service is offered.

Phuket supplies bikes with a half-filled tank, photographs the fuel level and asks for return at the same level.

Phuket’s Kathu office lists parking and Wi-Fi.

Both island teams offer direct help with rental questions. Hakuna’s own resources give conflicting Phuket support information: daily 08:00–22:00 assistance versus 24-hour Russian-language support. Confirm overnight availability.